Wealth Management Administrator in Somerset West
Helderberg Personnel · Somerset West, Western Cape
Overview
A financial services provider in Somerset West is looking for a Wealth Management Administrator to support clients with investments, risk policies, medical aid and GAP cover. If you have 2 to 4 years of admin experience in financial services and know your way around FICA and FAIS, this permanent role offers a solid step into wealth management administration.
About the role
This is a full time, permanent opportunity based in Somerset West with a financial services provider. As a Wealth Management Administrator, you will provide comprehensive administrative support related to client investments, financial products, risk policies, medical aid and GAP cover. You will ensure that all client records, transactions and documentation comply with regulatory requirements, including FICA and FAIS legislation.
What you will be doing:
- Processing new business applications, advisor appointments, additional contributions, withdrawals, switches and transfers
- Preparing and submitting documentation to product providers
- Following up on outstanding transactions with asset managers, investment platforms, insurance providers and medical aid providers
- Maintaining accurate client files and updating details on the CRM system
- Ensuring FICA and FAIS compliance documentation is complete and correctly filed
- Supporting financial advisors with review packs, client reports and meeting coordination
- Responding to client administrative queries professionally and promptly
You will work closely with financial advisors and product providers, so strong organisational skills and attention to detail are key. The role offers variety and the chance to build your career in wealth management administration.
Requirements
- Matric or Grade 12
- 2 to 4 years of administrative experience in financial services, investments or wealth management
- Strong administrative and organisational skills
- High attention to detail and accuracy
- Understanding of financial products, long term risk benefits, medical aid, GAP cover and investment administration processes
- Knowledge of FICA and FAIS regulatory requirements
- Ability to work independently and manage multiple tasks
- Strong communication and client service skills
- Ability to handle confidential information with discretion
- Good problem solving and follow up ability
- A certificate or diploma in Finance, Business Administration or Wealth Management is advantageous
- Experience with investment platforms or financial planning software is beneficial
Responsibilities
- Process new business applications, advisor appointments on existing investments and policies, additional contributions, withdrawals, switches and transfers
- Prepare and submit documentation to product providers
- Track and follow up on outstanding transactions with asset managers, investment platforms, insurance providers, medical aid and GAP cover providers
- Open and maintain client files and records, and update personal and financial details on the CRM system
- Prepare client documentation packs and assist with review packs and client reports
- Schedule and coordinate client meetings
- Respond to client administrative queries professionally and in a timely manner
- Ensure all client records meet FICA identification and verification requirements and obtain up to date FICA documentation
- Verify client information and perform due diligence checks
- Ensure all FAIS required documentation is complete and correctly filed
- Maintain organised electronic and physical filing systems and secure storage of confidential information
- Update and maintain compliance registers and documentation logs
- Assist with document retrieval during compliance audits
- Support financial advisors with administrative preparation for client engagements and proposals
- Liaise with product providers and investment platforms on administrative issues
Job details
- Organisation
- Helderberg Personnel
- Location
- Somerset West, Western Cape
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Matric
- Category
- Banking & Insurance
- Application Method
- Apply online
Success Guide
This role is a great fit if you have a couple of years of admin experience in financial services and want to specialize in wealth management. When you apply, highlight any exposure you have to FICA and FAIS compliance, as well as experience working with investment platforms or CRM systems. The employer will likely want to see that you are organised, accurate and comfortable handling confidential client information. Since the job is based in Somerset West, make sure your application clearly shows that you are able to work on site there. A short cover note explaining why you are interested in wealth management administration and how your past experience makes you a strong candidate will help you stand out. Good luck!
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