Ward Administrator at Netcare N1City Hospital
Netcare Group · N1City, Cape Town, Western Cape
Overview
Netcare N1City Hospital is looking for a Ward Administrator to join their team in Cape Town. This is a great opportunity for a young professional with admin experience who wants to work in a respected private hospital. You will support the ward with patient records, reception duties, and general administration. If you are organised, good with people, and want to grow your career in healthcare administration, this role could be a perfect fit.
About the role
As a Ward Administrator at Netcare N1City Hospital, you will be the friendly and organised face of the ward, making sure everything runs smoothly behind the scenes. You will work closely with nurses, doctors, and patients, handling a variety of administrative tasks that keep the ward functioning efficiently.
What you can expect to do:
- Welcome patients and visitors to the ward, assisting with queries and directions.
- Manage patient files, ensuring all records are accurate, up to date, and stored correctly.
- Handle incoming calls and take messages for medical staff.
- Schedule appointments and coordinate with other departments.
- Process billing and medical aid paperwork.
- Order and manage ward supplies and stationery.
- Support the nursing team with general administrative duties.
This role is perfect for someone who enjoys variety, has a caring nature, and thrives in a busy healthcare environment.
Requirements
- Grade 12 (Matric) certificate.
- Previous administration experience, preferably in a healthcare setting.
- Computer literate (MS Office).
- Strong organisational and communication skills.
- Ability to work under pressure and handle confidential information.
- Customer service oriented and friendly.
Responsibilities
- Greet and assist patients and visitors at the ward reception.
- Maintain and update patient records and files.
- Answer phone calls and relay messages to medical staff.
- Schedule patient appointments and follow ups.
- Process billing and medical aid claims.
- Order and control ward supplies.
- Provide administrative support to nursing and medical teams.
Job details
- Organisation
- Netcare Group
- Location
- N1City, Cape Town, Western Cape
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
Hi there! If you are applying for this Ward Administrator role at Netcare N1City Hospital, here are a few tips to help you stand out. Make sure your CV clearly shows any admin or reception experience you have, even if it was just a few months or part of a learnership. The hospital will be looking for someone reliable and friendly, so highlight your people skills. In your cover letter, mention why you want to work in healthcare and how you handle pressure. Also, be prepared for an interview that may include questions about confidentiality and how you deal with difficult patients. Get your documents ready, especially your Matric certificate and ID. Good luck, you've got this!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
- A custom cover letter is written specifically for this role — no generic templates.
- We gather the documents this job needs: CV and Matric certificate. SPAAN NOW pulls these from your profile and packages them together, ready to attach.
- Once your application is prepared, we show you exactly how and where to apply — just follow the link to the employer and submit your ready-made CV, cover letter and documents.
- Mark it as applied under Applications to keep track, and if you're shortlisted, use AI Interview Prep to practise questions commonly asked for roles like this.
We do the hard part — tailoring and gathering everything — so applying yourself only takes a minute.
Spaan Talk
1 job seeker is in this Circle