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Capitec

Supply Chain Coordinator III: Courier and Last Mile Distribution at Capitec

Capitec · Stellenbosch, Western Cape

Full time
Best to apply before 28 Nov 2026 (20 days left)
Source verified Checked yesterday

Overview

Capitec is hiring a Supply Chain Coordinator III in Stellenbosch to manage courier and last mile distribution across their B2B and B2C delivery channels. If you have at least 5 years of experience in courier operations, track and trace systems and SLA monitoring, this is a great chance to join a major South African bank and help them deliver better to clients.

About the role

Capitec is looking for an energetic, self motivated Supply Chain Coordinator III to join their Operations and Admin team in Stellenbosch, Western Cape. This role focuses on coordinating and improving last mile distribution and courier operations across business to business and business to client delivery channels.

You will support reliable, cost effective and customer focused delivery execution through courier partner coordination, service level monitoring, track and trace visibility, exception management, reporting and continuous improvement.

Application note: To apply, first visit Capitec's careers page to complete a short assessment about life at Capitec, then finalise your application on their official site. Applications must be submitted through Capitec's own system, not via email.

Requirements

  • At least 5 years of experience coordinating delivery and business objectives in a relevant environment, including monitoring, planning, forecasting, reporting, budgeting and prioritisation
  • Experience liaising with senior level stakeholders and external parties such as legal and regulatory entities, vendors and partners
  • Proven experience using influence and negotiation to align resources and stakeholders toward objectives
  • Strong time management skills with the ability to prioritise, multi task and meet deadlines
  • Experience designing and producing quality reports, presentations and material
  • Experience in courier, transport and last mile distribution operations including B2B and B2C deliveries, collections, reverse logistics and courier service provider coordination
  • Experience managing end to end courier performance including track and trace, proof of delivery, SLA monitoring, delivery exceptions, operational reporting and corrective actions
  • A relevant tertiary qualification in Supply Chain Management or Engineering General
  • Strong knowledge of functional and technical task management tools, techniques, processes and systems
  • Understanding of business operations including budgeting, project management, planning principles, forecasting and scheduling
  • Knowledge of relevant regulatory and compliance requirements
  • Foundational information and data analysis knowledge
  • Stakeholder engagement and management processes and practices
  • Skills in attention to detail, communication, decision making, interpersonal and relationship management, and planning, organising and coordination
  • Clear criminal and credit record

Responsibilities

  • Coordinate courier partners and service providers across business to business and business to client delivery channels
  • Monitor service levels and track and trace visibility to ensure reliable delivery execution
  • Manage delivery exceptions and follow up on corrective actions
  • Support planning, forecasting, reporting, budgeting and prioritisation within supply chain operations
  • Liaise with senior stakeholders and external parties including vendors, partners and regulatory entities
  • Design and produce quality reports, presentations and material for operational reporting
  • Drive continuous improvement in last mile distribution and courier operations
  • Monitor courier performance and support cost effective, customer focused delivery solutions

Job details

Organisation
Capitec
Location
Stellenbosch, Western Cape
Job type
Full time
Experience level
Mid (5+ years)
Education
Bachelor
Category
Logistics & Supply Chain
Posted
29 October 2026 (1 week ago)
Application Method
Apply online

Success Guide

When applying for this role at Capitec, make sure your CV clearly shows your experience with courier operations, track and trace systems and SLA monitoring. Since they ask for at least 5 years of relevant experience, highlight specific examples where you improved delivery performance or managed service provider relationships.

The application process includes a short online assessment about life at Capitec before you finalise your application, so set aside about 20 minutes and complete it in one sitting. Also be ready to discuss how you have handled exceptions, reporting and stakeholder negotiations in previous roles. Capitec values energetic, self motivated people, so let your personality and problem solving skills come through in your application.

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