Store Manager at Totalsports, Somerset Mall
The Foschini Group · Somerset Mall, Somerset West, Western Cape
Overview
Totalsports is looking for a Store Manager to lead their Somerset Mall store. You will drive sales, manage a team, control stock and expenses, and deliver great customer service. If you have at least 3 years of retail experience including 1 year in store leadership and a Matric certificate, this full time role with TFG could be your next career move in sport retail.
About the role
As Store Manager at Totalsports in Somerset Mall, you will take charge of the day to day running of the store and lead your team to hit sales targets. You will be responsible for driving turnover, keeping expenses under control, and making sure stock losses stay within company standards.
You will manage people too, from recruiting and developing staff to handling employee relations and performance management. Part of your role will be putting in store merchandising plans into action and making sure customers get the service they expect from Totalsports.
Please note: Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. No application instructions or documents are specified in the listing.
Requirements
- A Matric certificate
- Minimum 3 years retail experience
- Minimum 1 year store leadership experience
- Customer service delivery and customer value management
- Ability to build customer loyalty and present solutions effectively
- Sales conversation and negotiation skills
- Planning and organizing abilities
- Knowledge of policy and procedures
- Strategic sales planning
- Leadership skills
Responsibilities
- Drive turnover to ensure sales targets are achieved
- Control expenses within the store
- Manage stock losses so shrinkage stays in line with company standard
- Manage people including recruitment, staff development, employee relations and performance management
- Execute in store merchandising strategy and standards
- Ensure customer satisfaction by delivering the customer service strategy and meeting customer demands
Job details
- Organisation
- The Foschini Group
- Location
- Somerset Mall, Somerset West, Western Cape
- Job type
- Full time
- Experience level
- Mid (3+ years)
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
If you are applying for this Store Manager role at Totalsports, make sure your CV clearly shows your retail experience and how long you have spent in a leadership position. Being specific about your time in store management and the size of the teams you have led will help your application stand out. During the interview, be ready to talk about real examples of how you drove sales, managed stock losses and handled staff challenges. Totalsports is all about performance and energy, so show your passion for sport and fitness. Remember to bring your Matric certificate and be prepared to discuss how you would keep a store running smoothly while keeping customers happy.
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
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