Store Manager at Foschini in Somerset East, Eastern Cape
The Foschini Group · Somerset East, Eastern Cape
Overview
Foschini is looking for a Store Manager to lead their Somerset East store in the Eastern Cape. You will drive sales targets, manage stock and expenses, and lead a team to deliver great customer service. This is a full time retail leadership role for someone with at least 3 years of retail experience and 1 year in store leadership. If you are passionate about fashion retail and developing people, this could be a great next step in your career.
About the role
As a Store Manager at Foschini in Somerset East, you will be responsible for running the store and leading your team to achieve great results. You will work to drive turnover, control expenses and manage stock losses so that shrinkage stays within company standards.
You will also handle people management, including recruiting new staff, developing your team, dealing with employee relations and managing performance. Executing in-store merchandising strategy and maintaining high standards will be part of your daily work. Most importantly, you will ensure customer satisfaction by delivering on the company customer service strategy and meeting the needs of every customer who walks in.
Application notes: Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. No specific application instructions or reference numbers were provided in the listing.
Requirements
- A Matric certificate (Grade 12 or National Senior Certificate)
- Minimum of 3 years retail experience
- Minimum of 1 year store leadership experience
- Strong customer service and customer loyalty building skills
- Ability to effectively present solutions and initiate compelling sales conversations
- Negotiation and selling skills
- Planning and organising skills
- Knowledge of policy and procedures
- Strategic sales planning abilities
- Leadership and people management skills
Responsibilities
- Drive turnover to ensure achievement of store targets
- Control expenses to keep the store profitable
- Manage stock losses and ensure shrinkage is in line with company standards
- Handle people management including recruitment, staff development, employee relations and performance management
- Execute in-store merchandising strategy and maintain standards
- Ensure customer satisfaction by executing the customer service strategy and fulfilling customer demands
Job details
- Organisation
- The Foschini Group
- Location
- Somerset East, Eastern Cape
- Job type
- Full time
- Experience level
- Mid (3+ years)
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
When applying for this Store Manager role at Foschini, make sure your CV clearly shows your retail experience, especially any leadership or supervisory roles. Highlight times you helped a store meet targets, reduce stock losses, or improve customer satisfaction.
In an interview, expect questions about how you lead a team, handle difficult customers, and manage stock. Be ready to give real examples from your past work. Foschini is part of TFG, a large fashion retail group, so showing you understand their brand and customer base will count in your favour. If you have experience in fashion retail, mention it. Good luck with your application!
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