Senior Microsoft Enterprise Engineer (L3) - Cape Town / Eastern Cape
Humankind Group · Cape Town / Eastern Cape, South Africa · Hybrid
Overview
A growing Microsoft Modern Work Practice is looking for an experienced L3 Microsoft Enterprise Engineer to take ownership of complex escalations, lead enterprise migrations, and mentor junior engineers. If you have deep hands on experience across Windows Server, Microsoft 365, and Azure, and you are ready to step into a senior technical leadership role with hybrid working, this could be your next move.
About the role
This is a senior technical role for an engineer who enjoys solving complex problems and leading enterprise level work. You will join a growing Microsoft Modern Work Practice and take ownership of advanced escalations, solution design, and large scale deployments across Microsoft on premises, hybrid, and cloud environments.
What the day to day looks like:
- Provide L3 technical support, advanced troubleshooting, and root cause analysis across Microsoft environments.
- Design, architect, and implement Microsoft enterprise infrastructure solutions for clients.
- Lead Microsoft 365, Azure, and Windows Server deployments, upgrades, and migrations.
- Drive Microsoft Modern Workplace implementations including Intune, Exchange Online, SharePoint, Teams, and Microsoft Defender.
- Mentor and guide L1 and L2 engineers, sharing your technical knowledge and helping the team grow.
- Work closely with clients on technical engagements, solution design reviews, and pre sales scoping.
- Build PowerShell scripts and automation to improve efficiency and keep delivery aligned with Microsoft best practices and ITIL frameworks.
To apply, email your updated CV to elize@humankindgroup.co.za. Include the reference HC006415-Dewal-1 in your application.
Requirements
- 8 to 10 years of experience in IT infrastructure support, enterprise engineering, and project deployments.
- Minimum 5 years of hands on experience with on premises Windows Server infrastructure.
- Minimum 5 years of hands on experience with Microsoft 365.
- Minimum 5 years of hands on experience with Microsoft Azure.
- Proven L3 experience handling complex escalations and enterprise infrastructure environments.
- Demonstrated experience mentoring or providing technical leadership to L1 and L2 engineers.
- Strong client facing implementation and technical support experience.
- Matric (Grade 12).
- ITIL Foundation certification.
- Excellent English communication skills.
- Mandatory Microsoft certifications: AZ-104, MS-102, MD-102, and SC-300.
- Highly desirable certifications: AZ-305, SC-100, AZ-700, MS-700, AZ-800, and AZ-801.
- Technical expertise in Windows Server 2012 R2 to 2025, Active Directory, Group Policy, DNS, DHCP, DFS, NPS, PKI, File Services, Failover Clustering, HyperV, IIS, and Exchange Server.
- Azure skills including Virtual Networks, VPN Gateway, ExpressRoute, Network Security Groups, Virtual Machines, Virtual Desktop, Storage, Backup, Site Recovery, Azure Monitor, Log Analytics, Azure Policy, Azure Arc, Azure SQL, App Services, and Key Vault.
- Microsoft 365 skills including administration, Exchange Online and Hybrid, Teams, SharePoint Online, OneDrive, Intune, Autopilot, Modern Endpoint Management, Microsoft Defender, Purview, and compliance management.
- Identity and security skills including Microsoft Entra ID, Hybrid Identity, Conditional Access, MFA, Identity Protection, PIM, RBAC, Zero Trust, identity governance, and Microsoft Defender for Endpoint, Office 365, and Cloud Apps.
- Automation skills including advanced PowerShell scripting, Microsoft Graph PowerShell, Azure Automation, Logic Apps, REST API integrations, and workflow automation.
Responsibilities
- Provide L3 technical support, advanced troubleshooting, and root cause analysis across Microsoft on premises, hybrid, and cloud environments.
- Design, architect, and implement Microsoft enterprise infrastructure solutions.
- Lead complex Microsoft 365, Azure, and Windows Server deployments, upgrades, and migrations.
- Manage escalated technical incidents and ensure complex client issues are resolved quickly.
- Provide technical leadership, mentoring, and guidance to L1 and L2 engineers.
- Drive Microsoft Modern Workplace implementations including Intune, Exchange Online, SharePoint, Teams, and Microsoft Defender.
- Oversee identity and access management, Active Directory, Microsoft Entra ID, and hybrid identity solutions.
- Develop PowerShell scripts and automation to improve operational efficiency.
- Establish technical standards, documentation, and best practice procedures.
- Participate in client technical engagements, solution design reviews, and pre sales scoping.
- Ensure technical delivery aligns with Microsoft best practices, security standards, and ITIL frameworks.
Benefits
Permanent opportunity within an established Microsoft Modern Work Practice, hybrid working flexibility, training, Microsoft certification support, professional development, exposure to complex enterprise and multi technology environments, market related remuneration, opportunities for career growth
Job details
- Organisation
- Humankind Group
- Location
- Cape Town / Eastern Cape, South Africa
- Job type
- Full time
- Work arrangement
- Hybrid
- Experience level
- Senior (8+ years)
- Education
- Matric
- Category
- IT & Software Development
- Application Email
- elize@humankindgroup.co.za
- Application Method
- Apply via email
Success Guide
This role is a great fit if you have already spent a few years working hands on with Microsoft enterprise technologies and you are ready to lead complex projects and mentor others. The company wants someone who can hit the ground running across both traditional infrastructure and cloud, so when you apply, make sure your CV clearly shows your experience with Windows Server, Microsoft 365, and Azure, and list your Microsoft certifications prominently.
In the interview, be ready to talk through real examples of migrations or escalations you have led, and how you approached troubleshooting and client communication. Also show that you enjoy sharing knowledge with junior team members, as mentoring is a key part of this role. Send your CV to elize@humankindgroup.co.za with the reference in the subject line or body of your email.
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