Senior HR Operations Officer (12 Month Contract) at Phanda Personnel, Pretoria

As a Senior HR Operations Officer, you will provide operational, administrative and coordination support to the Office of the Chief Director for Human Resource Management and Development. This role is central to keeping HR processes running smoothly, ensuring compliance with public service rules and supporting important HR projects.

Your day to day work will include:

• Quality assuring HR submissions, memos and correspondence before they reach the Chief Director.
• Tracking HR requests and decisions to make sure they are implemented on time.
• Working with different HR units to resolve outstanding matters.
• Helping to prepare and submit statutory HR plans and reports, including those required by the DPSA.
• Coordinating HR project plans and monitoring their progress.
• Preparing internal communication about appointments, resignations and other personnel changes.
• Analysing leave trends and preparing management reports.
• Maintaining accurate electronic and manual HR records.
• Facilitating HR advocacy sessions and stay interviews.

• An NQF Level 6 qualification in Human Resource Management or a relevant equivalent qualification.
• At least one year of experience in Human Resource Administration or HR Operations.
• Knowledge of the Public Service Act, Public Service Regulations and DPSA HR prescripts.
• Understanding of HR policies, procedures and public service administrative processes.
• Knowledge of the Performance Management and Development System (PMDS).
• Understanding of recruitment, selection, placement, conditions of service and leave administration.
• Knowledge of HR records management, confidentiality requirements and HR information systems.
• Excellent written and verbal communication skills.
• Strong planning, organisational and coordination abilities.
• Good analytical, research and problem solving skills.
• Proficiency in computer applications and HR information systems.
• Strong report writing and document management capabilities.
• Effective stakeholder engagement and interpersonal skills.
• Negotiation, presentation and event coordination skills.

• Coordinate and quality assure HR submissions, memoranda, correspondence and documentation for the Chief Director.
• Monitor HR related requests, decisions and instructions, ensuring timely implementation and follow up.
• Liaise with HR units to facilitate the resolution of outstanding HR matters.
• Maintain accurate records and tracking systems for incoming and outgoing HR documentation.
• Coordinate the preparation, consolidation and submission of statutory HR plans and reports within set timelines.
• Facilitate the submission of the Human Resources Plan and Implementation Plan Report per DPSA requirements.
• Coordinate the completion and submission of HR assessment tools.
• Consolidate monthly, quarterly and annual HR operational and project progress reports.
• Coordinate responses and inputs relating to parliamentary questions.
• Monitor HR information systems and internal reporting repositories for data accuracy and integrity.
• Coordinate, monitor and support the implementation of departmental HR intervention plans and initiatives.
• Engage with HR directorates and stakeholders to ensure project objectives are achieved.
• Monitor project implementation timelines, milestones and deliverables.
• Prepare consolidated HR project progress reports for management.
• Prepare internal HR communications on appointments, resignations, promotions and acting appointments.
• Analyse departmental leave utilisation trends and prepare management reports with recommendations.
• Monitor submission of performance agreements, assessments and reviews in line with PMDS requirements.
• Maintain effective electronic and manual HR records and document tracking systems.
• Ensure proper handling, confidentiality and accessibility of HR documentation.
• Plan, coordinate and facilitate HR advocacy and information sharing sessions.
• Coordinate employee stay interviews and prepare reports to support management decisions.