SAP Support and Business Process Analyst at Talentfuse, Johannesburg
Talentfuse · Johannesburg, Gauteng
Overview
An established manufacturing business in Johannesburg needs a SAP Support and Business Process Analyst to keep their SAP systems running smoothly across multiple regions. If you have at least 2 years in an analyst or financial role, solid SAP knowledge and enjoy solving problems, this permanent position offers a great chance to grow your expertise in SAP support and continuous improvement.
About the role
This is a great opportunity for an analytical thinker who enjoys improving how systems and people work together. You will join a manufacturing business and be the go to person for SAP related support, working across different regions to help users with daily SAP transactions and reporting.
Your days will be varied. You could be tracking support tickets, managing material master data requests, creating costing information, or cleaning up incomplete transactions. You will also spot recurring problems and put fixes in place, while making sure everyone follows business procedures. When needed, you will write user guides and quick reference cards to help people work smarter in SAP.
Beyond the day to day, you will look for chances to make processes and system support better. If you like being the problem solver who keeps operations running accurately, this role puts you right in the middle of the action.
Requirements
- A relevant degree in Business Administration or an equivalent qualification
- SAP experience or knowledge is essential
- Strong computer literacy, especially in Microsoft Excel
- At least 2 years experience in an analyst or financial role
- At least 1 year of that experience must be in a manufacturing environment
- Analytical and problem solving mindset
- Ability to support users across multiple regions
Responsibilities
- Provide SAP support to users across multiple regions for day to day transactions and information analysis
- Maintain a detailed ticket tracking register, documenting issues, resolutions and corrective actions
- Manage requests for SAP material master data and escalate unresolved issues within required timeframes
- Drive problem solving initiatives and implement corrective actions for recurring issues
- Create and maintain SAP costing and material master data following established procedures
- Perform general SAP housekeeping to address incomplete transactions and outdated information
- Ensure compliance with relevant business procedures and processes
- Develop and maintain SAP user guides and quick reference cue cards
- Identify opportunities to improve business processes, system efficiency and user support
Job details
- Organisation
- Talentfuse
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Bachelor
- Category
- IT & Software Development
- Application Method
- Apply manually
Success Guide
This role is a good fit if you are comfortable with SAP and want to work in a manufacturing setting. When you apply, highlight your hands on SAP experience and any time you improved a process or fixed a recurring problem. Excel skills are mentioned as important, so be ready to talk about how you use spreadsheets to track data or analyse information. The company wants someone with at least 2 years in an analyst or financial role, and some manufacturing exposure, so make sure your CV clearly shows those details. In an interview, expect questions about how you handle support queries, prioritise tickets, and work with people across different regions. A calm, methodical approach will serve you well. Good luck!
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