Sales Associate at American Swiss, Westgate Mall
The Foschini Group · Westgate Mall, South Africa
Overview
American Swiss at Westgate Mall is looking for a confident and stylish Sales Associate to join their team. If you love fashion and jewellery, enjoy working with customers, and have a strong selling instinct, this full time role with TFG could be your next step. You will help create a great shopping experience, meet sales targets, and keep the store looking its best. Grade 12 is required and a passion for people is a must.
About the role
As a Sales Associate at American Swiss in Westgate Mall, you will be the face of the brand, making sure every customer feels welcome and leaves happy. You will work on the shop floor, helping customers find jewellery and accessories that suit their style, and you will stay up to date with the latest fashion and décor trends so you can give great advice.
Your day to day will include:
- Greeting customers and offering them an amazing shopping experience
- Identifying what each customer needs and providing the best solutions
- Tracking your sales against targets and finding ways to make new sales
- Selling a diverse range of products with confidence and enthusiasm
- Helping replenish stock so the store is always ready for customers
- Building customer loyalty and handling any challenges that come up
You will be part of a leading jewellery brand within TFG, a company that offers plenty of opportunities to grow. If you have a creative eye and love impressing customers, this role is for you.
Requirements
- Grade 12 (Matric) is required
- Passionate about people and customer service
- Target driven with a focus on experience
- Good verbal and written communication skills
- Ability to multi task in a fast paced environment
- Ability to work independently and take initiative
- High level of attention to detail
- Builds customer loyalty and navigates customer challenges
- Negotiation and selling behaviours
- Adheres to standards and ensures quality
- Continual improvement mindset
- Decision making and problem solving skills
- Planning and organising abilities
- Relating and networking skills
Responsibilities
- Being an ambassador for the American Swiss brand and offering amazing customer experience
- Exceeding customer expectations by identifying and providing the best possible solutions
- Actively keeping track of sales performance against target
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends
- Searching out opportunities for making new sales
- Assisting with replenishing stock to ensure the store is ready for customers at all times
- Building customer loyalty and delivering excellent customer service
- Navigating customer challenges and finding effective solutions
Job details
- Organisation
- The Foschini Group
- Location
- Westgate Mall, South Africa
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Sales & Business Dev
- Application Method
- Apply manually
Success Guide
When applying for this Sales Associate role at American Swiss, make sure your CV shows any customer service or sales experience you have, even if it was part time or volunteer work. Highlight that you have Matric and mention any fashion or jewellery interest you have, as the brand values style and trend awareness. In an interview, be ready to talk about how you would handle a difficult customer or how you stay motivated to meet sales targets. Show off your friendly personality and confidence because they are looking for high energy people who love working with customers. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
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