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Sales Associate at American Swiss, Brooklyn

The Foschini Group

Full time
Best to apply before 27 Nov 2026 (19 days left)
Source verified Checked yesterday

Overview

American Swiss in Brooklyn is looking for a confident Sales Associate to join their jewellery team. If you have a flair for fashion, love helping customers, and enjoy working towards sales targets, this full time role with TFG offers a great opportunity to grow in retail. You will be the face of the brand, creating memorable shopping experiences and keeping the store looking its best.

About the role

As a Sales Associate at American Swiss Brooklyn, you will be the face of the brand, delivering exceptional customer experiences and driving sales. You will work in a fast paced retail environment where style, customer service, and teamwork are key.

What you will do:

  • Welcome and assist customers, helping them find the perfect jewellery and accessories
  • Identify customer needs and provide tailored solutions to exceed expectations
  • Track your sales performance against targets and seek opportunities to increase sales
  • Stay up to date with the latest fashion and décor trends to advise customers confidently
  • Replenish stock and ensure the store is always ready for customers
  • Build customer loyalty and handle customer challenges professionally

About the brand: American Swiss is part of TFG Jewellery, alongside Sterns and Galaxy & Co. The brand creates jewellery and accessories that add sparkle to everyday outfits, and the team prides itself on helping customers feel confident and stylish.

Requirements

  • Grade 12 (Matric) is required
  • A passion for working with people is essential
  • Target driven with a focus on customer experience
  • Good verbal and written communication skills
  • Ability to multi task in a fast paced environment
  • Ability to work independently and take initiative
  • High level of attention to detail
  • Skills in customer service delivery, building customer loyalty, and negotiating and selling
  • Behaviours: adhering to standards, continual improvement, decision making, driving and persevering, meeting customer expectations, planning and organising, and relating and networking

Responsibilities

  • Act as an ambassador for American Swiss, offering an amazing customer experience
  • Exceed customer expectations by identifying and providing the best possible solutions
  • Actively track sales performance against targets
  • Sell a diverse product range and keep up to date with the latest décor and fashion trends
  • Search for opportunities to make new sales
  • Assist with replenishing stock to ensure the store is always ready for customers

Job details

Organisation
The Foschini Group
Job type
Full time
Experience level
Entry
Education
Matric
Category
Sales & Business Dev
Application Method
Apply manually

Success Guide

Applying for a retail sales role at American Swiss? Here is how to stand out. First, make sure your CV clearly shows your Matric qualification and any customer service or sales experience you have, even if it was part time or volunteer work. In your cover letter or application, mention why you love jewellery and fashion, and give an example of a time you went out of your way to help a customer. If you get an interview, expect questions about how you handle difficult customers and how you stay motivated to meet sales targets. Be ready to talk about your own style and how you would recommend products to different customers. Also, remember that retail often means working weekends and busy seasons, so show you are flexible and reliable. Good luck!

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