Sales Administrator for Timber Merchant in Strand
Helderberg Personnel · Strand, Western Cape
Overview
A well established timber merchant in Strand is looking for a Sales Administrator to join their busy showroom. You will help walk in customers, handle enquiries, prepare quotations and process orders. If you have counter sales experience and enjoy helping people find the right products, this permanent full time role offers a friendly team environment and a chance to grow your sales administration career.
About the role
Our client, an established timber merchant in Strand specialising in locally sourced and imported timber products, is seeking a Sales Administrator to assist customers in their showroom.
In this role you will be the first point of contact for walk in customers, helping them choose the right timber and related products. You will also handle telephonic and email enquiries, prepare quotations, process sales orders and invoices, check stock availability and liaise with the warehouse about collections and deliveries. Building good relationships with new and existing customers is key, and you will provide after sales service and maintain accurate customer records.
The ideal person is friendly, professional and sales driven, with strong customer service skills and the ability to handle several enquiries at once in a busy environment.
Requirements
- Matric
- Previous internal sales, counter sales or showroom sales experience
- Experience in timber, building materials, hardware or construction industry is advantageous
- Strong customer service and communication skills
- Good numerical ability
- Computer literate
- Accurate and detail orientated
- Able to work in a busy sales environment and handle several enquiries at once
- Friendly, professional and sales driven
Responsibilities
- Assist walk in customers in the showroom
- Handle telephone and email sales enquiries
- Advise customers on suitable timber and related products
- Prepare quotations and follow up with customers
- Process sales orders and invoices
- Check stock availability and advise customers on lead times
- Liaise with the warehouse regarding orders, collections and deliveries
- Maintain good relationships with existing and new customers
- Handle customer queries and provide after sales service
- General sales administration and maintain accurate customer records
Job details
- Organisation
- Helderberg Personnel
- Location
- Strand, Western Cape
- Job type
- Full time
- Experience level
- Junior
- Education
- Matric
- Category
- Sales & Business Dev
- Application Method
- Apply manually
Success Guide
When applying for this Sales Administrator role at a timber merchant in Strand, make sure your CV shows any counter sales, showroom or internal sales experience you have. Even if you have not worked with timber before, highlight any experience in building materials, hardware or construction.
In an interview, be ready to talk about how you handle busy periods with many customers at once. They will likely ask how you advise customers on product choices and how you follow up on quotations. Bring your matric certificate and be prepared to show your computer skills. A friendly, practical attitude will go a long way here.
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
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