Retail Supervisor at CUM Books, Cresta Shopping Centre
CUM Books · Cresta Shopping Centre, Johannesburg, Gauteng
Overview
CUM Books is looking for a hands on Retail Supervisor to lead daily operations at their Cresta Shopping Centre store in Johannesburg. You will guide staff, manage stock and keep customers happy in a busy bookshop environment. This permanent full time role suits someone with retail management experience who enjoys motivating a team and delivering great service. Join a well established company with over 80 years of history in Southern Africa.
About the role
CUM Books is hiring a Supervisor for their Cresta Shopping Centre store in Johannesburg. In this role you will be responsible for the smooth daily running of the shop floor while supporting the Store Manager and Assistant Manager. You will help staff stay motivated, keep stock levels in check and make sure every customer leaves happy.
- Oversee daily store operations and staff duties on the shop floor
- Assist customers and staff with product knowledge and service
- Manage stock levels together with the Manager and Assistant Manager
- Handle admin and housekeeping tasks to keep the store presentable
- Drive sales and deliver excellent customer service
To apply, use the link provided on the PNet job listing. Make sure your CV clearly shows your retail supervision experience and customer service track record.
Requirements
- Prior experience in retail management or supervision
- Strong leadership skills with the ability to motivate staff
- Excellent organizational and problem solving abilities
- Effective communication and interpersonal skills
- Proficiency in budget management and stock control
- Customer focused with a commitment to exceptional service
- Good product knowledge and willingness to learn about Christian literature
Responsibilities
- Oversee daily operations and ensure the store runs smoothly
- Assist staff on the shop floor and provide product knowledge support
- Manage stock levels in collaboration with the Manager and Assistant Manager
- Take responsibility for shop floor duties and daily staff requirements
- Handle admin and housekeeping tasks
- Drive sales and customer service standards
Benefits
Competitive salary, opportunities for career growth and advancement, dynamic and collaborative work environment
Job details
- Organisation
- CUM Books
- Location
- Cresta Shopping Centre, Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Mid
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
If you are applying for this Retail Supervisor role at CUM Books in Cresta, highlight any previous retail or team leadership experience on your CV. They want someone who can manage stock, handle admin and keep staff motivated, so use real examples of times you solved problems or improved customer service. Since CUM Books is a Christian bookstore, showing respect for their mission and a willingness to learn about their products will help your application stand out. In the interview, be ready to talk about how you handle busy shop floor situations and motivate a small team. Dress neatly and bring a copy of your CV and ID. Good luck!
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