Retail Store Assistant at Dis-Chem Nelspruit
Dis-Chem Pharmacies · Nelspruit, Mpumalanga
Overview
Dis-Chem in Nelspruit is hiring a Retail Store Assistant to help keep the store running smoothly. You will work with customers, handle cash and stock, and support daily operations. Great entry point into retail with a well-known South African brand. Matric and basic computer skills needed. Retail experience is a plus. Permanent full time role.
About the role
Dis-Chem Pharmacies in Nelspruit is looking for a Retail Store Assistant to join their team. This is a permanent full time role where you will help with the overall management of the store, making sure operational and administrative duties run according to company policy.
Your day to day work will involve:
- Assisting customers with enquiries and referring them to the right departments
- Managing customer complaints and compliments and reporting them to management
- Handling cash floats, refunds, returns, and point of sale shorts and overs
- Verifying deliveries and invoices for accuracy
- Managing high risk stock and preparing daily run reconciliations
- Ordering and controlling branch change requirements for cashiers
- Keeping proper document control for floats, petty cash, and cash on hand
You will need to follow the company benchmark for customer turnover per hour and maintain strong relationships with customers and colleagues. This role is all about keeping the store running efficiently while giving customers a great experience.
Requirements
- Grade 12 or Matric certificate
- Basic computer skills in Word, Excel, and Outlook
- SAP experience
- Retail experience
- South African citizen
- Clear criminal and credit record (MIE check)
- Driver's license and own reliable transport
- Retail administration and operational knowledge
- Team player with good customer relations
- Leadership and management skills
- Trustworthy and honest
- Ability to work under pressure
- Deadline driven
Responsibilities
- Manage and report all customer compliments and complaints to management
- Establish professional relationships with customers
- Resolve customer stock queries and provide feedback
- Assist customers with enquiries and refer them to appropriate departments
- Adhere to customer turnover per hour benchmark
- Manage shorts and overs at point of sale including floats
- Handle refund and return transactions
- Ensure back shopping and returned goods are handled correctly
- Verify and review deliveries and invoices for total accuracy
- Assist Receiving Manager with Distribution Centre claims
- Manage and control high risk stock
- Prepare run reconciliations daily
- Order and receive branch change requirements for cashiers
- Maintain effective liaison between relevant parties
- Maintain document control for float, petty cash, and cash on hand
Benefits
Market related salary, medical aid, provident fund, staff account
Job details
- Organisation
- Dis-Chem Pharmacies
- Location
- Nelspruit, Mpumalanga
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Salary
- Market related / monthly
- Category
- Retail & Wholesale
- Application Method
- Apply manually
Success Guide
If you are looking for a solid start in retail, this Dis-Chem role in Nelspruit is worth applying for. The company is a major South African health and wellness retailer, so you will gain valuable experience in a busy store environment.
When you apply, make sure your CV is up to date and highlights any retail or customer service experience you have, even if it was part time or volunteer work. Mention your matric certificate and any computer skills, especially Excel and Outlook. If you have used SAP before, definitely include that.
In an interview, they will likely ask about how you handle difficult customers and work under pressure during busy times. Be ready to give examples of times you solved a problem or worked in a team. Also remember that they require a clear criminal and credit record, so be prepared for those checks.
Good luck! This is a great chance to get your foot in the door with a well known brand.
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