Remote Medical Cold Caller for US Healthcare Company
GoFlow BPO · Remote
Overview
GoFlow BPO is looking for a confident, persuasive Medical Cold Caller to join a US-based medical company. You will connect with healthcare providers, generate leads, and book appointments for the sales team. This is a fully remote role, so you can work from anywhere in South Africa while supporting the US medical market. If you have cold calling experience and thrive on targets, this is a great chance to grow your sales skills in a specialised industry.
About the role
As a Medical Cold Caller, you will be the first point of contact between the US medical company and potential clients. Your main goal is to introduce their services, qualify leads, and set up appointments for the sales team. You will spend your day making outbound calls to medical practices and healthcare providers, building rapport, and handling objections professionally.
You will need to keep detailed records of your calls and interactions in the CRM, follow up with prospects consistently, and work towards daily and monthly targets for calls, leads, and appointments. It is important to follow US healthcare regulations and telemarketing rules while representing the company.
This role offers the flexibility of working from home and the opportunity to gain exposure to the US healthcare market. You will be part of a performance-driven team where your efforts directly contribute to business growth.
Requirements
- Previous experience in cold calling, telemarketing, appointment setting, or a similar sales role
- Experience in the medical or healthcare industry is highly advantageous
- Excellent verbal communication and persuasive skills
- Strong English proficiency and a clear, professional telephone manner
- Confidence in handling objections and making a high volume of outbound calls
- Experience using CRM systems and call management software
- Self-motivated, organised, and able to work independently
- Comfortable working remotely during US hours
- Reliable internet connection and a quiet, professional home working environment
- Knowledge of medical terminology and US healthcare practices is an advantage
Responsibilities
- Make outbound cold calls to medical practices, healthcare providers, and potential clients
- Introduce and communicate the value of the company’s medical services
- Identify and qualify leads to generate new business opportunities
- Schedule appointments and follow-up calls for the sales team
- Nurture relationships with prospective clients over the phone
- Maintain accurate records of calls, leads, and client interactions in the CRM
- Follow up consistently with prospects to keep them engaged
- Work towards daily and monthly targets for calling, lead generation, and appointment setting
- Adhere to US healthcare regulations and telemarketing requirements
Job details
- Organisation
- GoFlow BPO
- Job type
- Full time
- Work arrangement
- Remote
- Experience level
- Mid
- Category
- Sales & Business Dev
- Application Method
- Apply online
Success Guide
This role is perfect if you have some cold calling experience and want to break into the US healthcare market without leaving South Africa. When applying, highlight any experience you have with CRM tools and handling objections. Since you will be calling healthcare providers, it helps to show that you can communicate professionally and empathetically. Be ready to discuss how you handle rejection and stay motivated. The interview might include a role play of a cold call, so practice a short pitch. Also, make sure your home office setup is mentioned, as they want to know you have a quiet space and reliable internet. Good luck!
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