Relationship Manager for High Value Banking Clients in Durban
Nedbank · Overport, Durban, KwaZulu Natal
Overview
Nedbank is looking for a Relationship Manager to look after high value clients in Durban. You will build strong relationships, understand what clients need for their business and personal banking, and offer solutions that keep them with the bank. This is a great role if you already have banking experience and enjoy working with people to grow a portfolio.
About the role
This role is about acquiring and delivering banking solutions to high value clients, including professional and financially affluent clients. You will be responsible for building and maintaining a portfolio of complex, high value clients by understanding what they need for their business, personal and household banking.
You will work closely with clients to provide great experiences, carry out needs analysis, and deliver products and services that are relevant to them. The role involves collaborating with specialists to cross sell and create value based solutions, as well as ensuring all work follows the bank's risk, credit and compliance standards.
How to apply: You will apply on Nedbank's official site. You can contact the Nedbank Recruiting Team at +27 860 555 566 if you have questions.
Requirements
- Matric or Grade 12 or National Senior Certificate (NQF Level 4) is essential
- Advanced Diploma or National 1st Degree is essential
- Minimum 5 years of experience in a banking environment, with at least 2 years as a relationship banker
- Preferred qualification: Degree in Business, Finance or Marketing (for example B.Comm) or Certified Associate of the Institute of Bankers
- FAIS full qualification is required
- Technical knowledge of Microsoft Office, client relationship management, business writing, own data analysis, and regulatory knowledge relevant to banking
- Behavioural skills to build networks, build trusting relationships, show business acumen, drive for results, manage portfolios, sustain customer satisfaction, and target sales opportunities
Responsibilities
- Deliver on targeted products and services as measured by client management systems and contribution statements
- Improve client service by offering relevant products and services that meet client needs
- Unearth sales and solution opportunities and execute on them
- Undertake thorough needs analysis across all client financial spheres and make sure clients are entrenched in Nedbank
- Build and maintain professional relationships with high value clients through contact management
- Collaborate with specialists in client engagements to cross sell and create value based solutions
- Comply with risk standards, policies and procedures, and facilitate client compliance
- Identify and resolve work related obstacles and escalate to senior management where needed
- Share knowledge and industry trends with the team and stakeholders
Job details
- Organisation
- Nedbank
- Location
- Overport, Durban, KwaZulu Natal
- Job type
- Full time
- Experience level
- Senior (5+ years)
- Education
- Advanced diploma
- Category
- Banking & Insurance
- Posted
- 5 November 2026 (2 days ago)
- Closing date
- 12 November 2026
- Application Method
- Apply online
Success Guide
This is a client focused role that needs you to understand more than just numbers. You should be comfortable working with clients who have complex financial needs and show that you can build long term relationships.
When you apply, highlight your banking experience and any relationship management roles you have held. Be ready to talk about how you have helped clients find solutions and grown a portfolio. Nedbank is big on compliance, so show that you understand risk and regulatory standards.
If you have FAIS qualifications or a RFTE plus a business or finance degree, make sure those are clear on your CV. Good luck!
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