Relationship Manager at FNB Commercial Merchant Services, Mbombela
FNB · Mbombela, Mpumalanga
Overview
FNB is looking for a Relationship Manager to lead a regional sales team in Mbombela, Mpumalanga. You will manage and grow a portfolio of high value clients, drive revenue and retention, and travel across the Lowveld. This full time role suits someone with 5 to 6 years of sales and relationship management experience who has their own transport. You will be based at the Nelspruit offices and report to the Merchant Services Enterprise Growth Head.
About the role
FNB Commercial Merchant Services is hiring a Relationship Manager to lead and manage a regional sales team across the Lowveld. You will be based at the Nelspruit offices and travel to various areas in Mpumalanga, so having your own reliable transport is essential.
Reporting to the MS Enterprise Growth Head, you will implement effective sales strategies, grow a portfolio of high value clients, and drive performance across your region. The role covers Enterprise Space clients including Mid Corp, High Touch and Public Sector Banking, and you will manage a team of Relationship Consultants.
Your day to day will include setting and tracking budgets and sales targets, managing costs, delivering service that exceeds client expectations, and generating leads to grow the active customer base. You will also plan and execute campaigns, monitor costs and benefits per channel, and use business intelligence to improve decisions and reports.
You will coordinate approved strategic projects, ensure compliance with legislative and audit requirements, and develop your team through performance, skills and talent management. If you are analytical, sales driven and a strong communicator, this could be a great next step.
Application notes: Applications close on 14 November 2026, and no applications will be accepted on or after that date. Submit your application early on FNB's official careers site. The bank supports the recruitment of individuals with disabilities, and you can disclose disability information voluntarily and confidentially.
Requirements
- A relevant business diploma or degree
- 5 to 6 years of relevant sales and relationship management experience
- Efficient on Microsoft Excel, Word, PowerPoint and Teams
- Efficient on CRM Dynamics and Service Now
- Own reliable transport essential, as the role requires travel across regions
- Must not be an unrehabilitated insolvent
- Analytical, sales driven and a strong communicator
Responsibilities
- Lead and manage a regional sales team to achieve sustained book growth through effective sales strategies and team capability building
- Grow a portfolio of existing clients and acquire new clients to meet revenue targets and net profit growth for the Group
- Set and manage target and budget goals, and control costs across functional areas to improve cost efficiency
- Deliver exceptional client service through proactive, innovative solutions and grow the active customer account base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities to meet sales team targets and increase sales efficiency
- Plan and execute campaigns on schedule, set benchmarks for campaign execution, and monitor costs and benefits per campaign or channel
- Research market positioning, optimise market intelligence and manage business reporting
- Provide accurate business intelligence and analyse trends and data to improve business decisions
- Coordinate approved strategic projects and ensure compliance with legislative and audit requirements
- Manage performance, skills development, employment equity, talent and culture within the team
Job details
- Organisation
- FNB
- Location
- Mbombela, Mpumalanga
- Job type
- Full time
- Experience level
- Mid (5+ years)
- Education
- Diploma
- Category
- Sales & Business Dev
- Posted
- 6 November 2026 (1 day ago)
- Closing date
- 14 November 2026
- Application Method
- Apply online
Success Guide
Want to stand out for this FNB role? The team is looking for someone who can both lead a sales team and grow client relationships, so your application should show real examples of targets you have hit, clients you have grown and how you have supported a team. Mention your experience with CRM Dynamics, Service Now and Microsoft tools, since these are listed as mandatory. Because the role covers the Lowveld and needs travel, make it clear you have your own reliable transport and are comfortable being on the road. Before you apply, update your CV on FNB's official careers site, double check that your diploma or degree is attached, and submit well before 14 November 2026 as late applications are not accepted. Good luck.
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