Receptionist at Medicross Pinetown Netcare
Netcare Group
Overview
Kickstart your career in healthcare administration as a Receptionist at Medicross Pinetown, part of the Netcare Group. This full time role is perfect for young South Africans with a passion for helping people. You will be the welcoming face of the practice, managing front desk duties in a supportive medical environment. Gain valuable experience in one of South Africa's leading healthcare groups while making a real difference in patients' lives every day.
About the role
As a Receptionist at Medicross Pinetown, you will be the first point of contact for patients visiting this busy medical practice. You will play a vital role in ensuring the smooth running of the front desk and creating a positive experience for everyone who walks through the doors.
Your day to day will involve managing patient bookings, handling phone calls, processing payments, and keeping accurate records. You will work closely with doctors, nurses, and other staff to coordinate appointments and keep the practice running efficiently. This is a fantastic opportunity to build a career in healthcare administration with the support of the Netcare Group.
Requirements
- Matric (Grade 12) or equivalent qualification
- Previous experience in a reception or administrative role will be an advantage
- Excellent communication and interpersonal skills
- Strong computer literacy, especially with Microsoft Office
- Ability to work under pressure and multitask
- Professional appearance and friendly demeanour
- Knowledge of medical terminology or experience in a healthcare setting is a plus
- Must be reliable and punctual
Responsibilities
- Greet and assist patients arriving at the practice in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the practice diary
- Process patient payments and issue receipts
- Maintain accurate patient records and files
- Verify medical aid details and handle basic billing queries
- Coordinate with medical staff to ensure efficient patient flow
- Handle general administrative tasks such as filing, faxing, and emailing
- Keep the reception area tidy and presentable at all times
Job details
- Organisation
- Netcare Group
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply online
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