Receptionist at Medicross Pinetown
Netcare Group · Pinetown, KwaZulu Natal
Overview
Kickstart your career in healthcare administration at Medicross Pinetown, part of Netcare Group. As a receptionist, you will be the welcoming face of the medical practice, helping patients feel comfortable while managing appointments and admin. This full time role is perfect for young South Africans with a matric certificate who are organised, friendly, and eager to gain experience in a leading healthcare company. Join a team that values patient care and offers a supportive environment to grow.
About the role
As a Receptionist at Medicross Pinetown, you will be the first point of contact for patients visiting the medical practice. You will manage the front desk, greet patients warmly, schedule appointments, and handle general administrative tasks to ensure the practice runs smoothly.
Your daily duties will include answering phone calls, directing inquiries to the appropriate staff, maintaining patient records, and processing payments. You will work closely with medical professionals and support staff to provide excellent service to everyone who walks through the door.
Application notes: No specific application instructions were provided. Please prepare your CV and a cover letter outlining your suitability for the role.
Requirements
- Matric certificate (Grade 12)
- No prior experience needed, entry level role
- Strong communication and interpersonal skills
- Computer literacy (MS Office)
- Ability to multitask and stay organised
- Professional and friendly demeanour
- Willingness to learn and work in a team
Responsibilities
- Greet patients and visitors warmly at the front desk
- Answer and direct phone calls to the appropriate department
- Schedule, confirm, and manage patient appointments
- Maintain and update patient records accurately
- Process patient payments and issue receipts
- Handle general administrative tasks like filing and data entry
- Assist with medical aid and billing inquiries
- Keep the reception area tidy and presentable
Job details
- Organisation
- Netcare Group
- Location
- Pinetown, KwaZulu Natal
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
Hi there! This receptionist role at Medicross Pinetown is a fantastic entry point into the healthcare industry, especially if you are just starting out after matric. When you apply, make sure your CV highlights any customer service experience, even if it is from volunteering or part time jobs. Emphasise your computer skills and ability to work with people. In an interview for a medical receptionist role, they will likely ask how you handle difficult patients or manage a busy schedule. Be ready to show your friendly and organised side. Also, since it is a Netcare facility, professionalism and patient confidentiality are key. Dress neatly and arrive early. Good luck!
How we help you prepare
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