Receptionist at Medicross Constantia Park, Netcare Group
Netcare Group · Constantia Park, Gauteng
Overview
Netcare Group is hiring a Receptionist for their Medicross branch in Constantia Park. This is a great opportunity for a friendly, organised young South African to work in a medical practice environment. You will be the first point of contact for patients, handling appointments, queries, and administrative tasks. If you have strong people skills and want to grow in the healthcare industry, this full time role could be a perfect fit for you.
About the role
Netcare Group is looking for a reliable and welcoming Receptionist to join the Medicross team in Constantia Park. As the face of the practice, you will help create a positive experience for every patient who walks through the door.
What you will do:
- Greet patients and visitors in a warm and professional manner
- Manage the appointment book and schedule bookings efficiently
- Answer phone calls and handle patient enquiries
- Process patient information and maintain accurate records
- Handle payments and issue receipts where needed
- Keep the reception area tidy and organised
- Support doctors and nursing staff with administrative tasks
Why this role matters: You will be the first person patients meet, so your friendly attitude and helpful nature will make a real difference to their day. This is a full time position within a well known healthcare group, offering stability and the chance to build a career in medical administration.
Requirements
- Matric or Grade 12 certificate
- Previous experience in a receptionist or administrative role, preferably in a medical or healthcare setting
- Excellent communication skills in English
- Strong computer literacy and ability to learn practice management systems
- Professional, friendly and well groomed appearance
- Ability to multitask and stay calm under pressure
- Good organisational skills and attention to detail
- Willingness to work full time hours as scheduled
Responsibilities
- Welcoming patients and visitors to the practice
- Scheduling and confirming patient appointments
- Answering telephone calls and directing them appropriately
- Updating and maintaining patient records
- Processing payments and handling billing queries
- Managing the reception area and keeping it neat
- Assisting with general administrative tasks as needed
- Coordinating with medical staff to ensure smooth patient flow
Job details
- Organisation
- Netcare Group
- Location
- Constantia Park, Gauteng
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
If you are applying for this receptionist role at Medicross, make sure your CV shows your customer service experience and any admin work you have done. Even if you have not worked in a medical practice before, highlight times when you helped people, solved problems, or kept things organised. The interview will likely focus on your communication skills and how you handle difficult situations with a smile. Be ready to talk about how you manage your time when things get busy. Also remember to bring a copy of your matric certificate and ID when you go for the interview. Good luck!
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