Receptionist at Akeso Nelspruit (Netcare Group)
Netcare Group · Nelspruit, Mpumalanga
Overview
Akeso Nelspruit, part of Netcare Group, is looking for a friendly and organised Receptionist to be the first point of contact for patients and visitors. If you enjoy helping people and want to grow within one of South Africa's leading private healthcare groups, this full time role in Nelspruit offers a great opportunity to start or build your career in medical administration.
About the role
As a Receptionist at Akeso Nelspruit, you will be the welcoming face of the facility, managing the front desk and supporting the smooth running of daily operations. You will interact with patients, visitors, and medical staff, so a professional and caring approach is essential.
Your typical day will include answering calls, scheduling appointments, checking in patients, and handling general administrative tasks. You will also assist with billing queries and maintain accurate patient records. This role is ideal for someone who is organised, communicates well, and wants to be part of a supportive healthcare team.
To apply, please visit the PNet job listing and follow the online application instructions.
Requirements
- Matric (Grade 12) or equivalent
- Previous receptionist or administrative experience, preferably in a healthcare setting
- Strong communication and interpersonal skills
- Computer literate (MS Office)
- Ability to multitask and work under pressure
- Professional appearance and demeanour
- Customer service orientated
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner
- Answer and direct telephone calls
- Schedule and confirm patient appointments
- Check in patients and update their details
- Handle general administrative duties such as filing, scanning, and data entry
- Process payments and assist with billing queries
- Maintain the reception area and manage office supplies
- Coordinate with medical staff and other departments
Job details
- Organisation
- Netcare Group
- Location
- Nelspruit, Mpumalanga
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
Hi there! If you are looking for a role where you can make a real difference in people's lives, this Receptionist position at Akeso Nelspruit could be a great fit. You will be the first person patients see, so bring your warmest smile and a helpful attitude. When you apply, make sure your CV highlights any customer service or admin experience you have, even if it was at a volunteer or part time job. The healthcare environment can be busy, so show that you can stay calm and organised. Also, double check that your Matric certificate is ready to upload. Netcare is a big group, so this could be a stepping stone to other opportunities. Good luck!
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