Provincial Consumer Financial Educator at Standard Bank
Standard Bank · Johannesburg, Gauteng
Overview
Standard Bank is looking for a Provincial Consumer Financial Educator in Johannesburg to help communities build financial confidence. You will use both face to face and digital learning methods to teach people about money matters. This full time role suits someone with a background in education or training and a solid understanding of the Consumer Financial Education landscape in South Africa. If you have 3 to 5 years of experience and want to make a real difference, this could be for you.
About the role
As a Provincial Consumer Financial Educator at Standard Bank, you will play a key role in rolling out the bank's regulated Consumer Financial Education strategy. Your work will help individuals and communities gain the knowledge, skills and confidence they need to make smart financial decisions.
You will design and deliver financial education sessions using a mix of face to face and digital methods, adapting your approach for different audiences. You will also need to stay on top of the legislative and regulatory landscape, including the B-BBEE Financial Sector Code, FSCA standards and National Treasury's strategy for Consumer Financial Education.
Day to day, you can expect to facilitate learning sessions, create and curate content, track learning data and work with various teams to make sure the programme runs smoothly. You will also help empower individuals and build rapport with community members.
Application note: You will need to apply through Standard Bank's official careers portal. Make sure your CV and qualifications are up to date before you start.
Requirements
- A First Degree in Education.
- An NQF Level 7 qualification (BSc, BCom or BA) in Human Resource Development or Training.
- 3 to 5 years of experience in client coverage within personal and private banking.
- 3 to 5 years of experience using blended learning methodologies, both face to face and digital, to facilitate financial education for varied groups.
- 3 to 5 years of in depth knowledge and understanding of the Consumer Financial Education landscape in South Africa.
- 3 to 5 years of understanding the legislative landscape on Consumer Financial Education in South Africa, including the B-BBEE Act's Financial Sector Code (GN500), FSCA's CFE Standards and National Treasury's Strategy for CFE.
- Strong facilitation, coaching and mentoring skills.
- Content creation and management abilities.
- Instructional design and learning data analytics skills.
- Excellent written communication and storytelling skills.
Responsibilities
- Support the effective implementation of the regulated Consumer Financial Education strategy.
- Facilitate financial education sessions using blended learning methods, both face to face and digital.
- Adapt learning content for different groups to ensure knowledge transfer and positive behavioural change.
- Ensure alignment with the B-BBEE Act's Financial Sector Code and FSCA requirements for Consumer Financial Education.
- Create and curate learning content that is relevant and engaging.
- Track and analyse learning data to measure the impact of programmes.
- Build rapport with community members and empower individuals to make informed financial decisions.
- Manage learning administration and provide insights to improve the programme.
Job details
- Organisation
- Standard Bank
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Mid (3+ years)
- Education
- Bachelor
- Category
- Education & Training
- Posted
- 6 November 2026 (1 day ago)
- Application Method
- Apply online
Success Guide
This role is a great fit if you are passionate about financial literacy and community development. When you apply, highlight your experience in facilitating learning for diverse groups and your knowledge of the South African consumer financial education regulatory environment. Standard Bank will likely be looking for someone who can blend face to face and digital training methods effectively. Tailor your CV to show measurable outcomes from previous financial education initiatives you have run. Also, be prepared to discuss how you would adapt content for different audiences, from school learners to working adults.
Since this is a mid level role, they will want to see that you can work independently but also collaborate with various stakeholders. Brush up on the FSCA's CFE standards and the B-BBEE Financial Sector Code before your interview. It might also help to have examples ready of how you have tracked learning data to improve a programme. Good luck!
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