Practice Secretary at Optometry in Rustenburg
Pro Personnel · Rustenburg, North West
Overview
A friendly, organised Practice Secretary is needed for a busy optometry practice in Rustenburg. You will run reception, manage appointments, handle patient records, and support medical aid administration. This permanent full time role suits someone with reception or admin experience who enjoys helping people. Salary is R9 000 to R10 000 per month.
About the role
Our client, an optometry practice in Rustenburg, is looking for a friendly and professional Practice Secretary to keep their reception and daily administration running smoothly. You will be the first point of contact for patients, so a warm welcome and a helpful attitude are key.
What you will do:
- Welcome patients and assist with enquiries in a professional and friendly manner.
- Answer telephone calls and manage email correspondence.
- Schedule appointments, send reminders, and manage the appointment diary.
- Capture and update patient information accurately.
- Maintain patient records, filing, and general practice documentation.
- Assist with invoicing, receipts, and payment enquiries.
- Support medical aid administration and follow up on outstanding information.
- Provide administrative support to the optometrist and practice team.
- Maintain patient confidentiality and a tidy, welcoming reception area.
Application note: Apply via the PNet listing using reference RTB003216-D-1. No email or alternative application instructions were provided in the listing.
Requirements
- Previous experience in reception, secretarial work, or administration.
- Experience in an optometry or medical practice would be an advantage.
- Computer literacy, including Microsoft Office and email.
- Good communication skills and a professional telephone manner.
- Strong organisational skills and attention to detail.
- A friendly, patient-focused approach.
- Ability to manage several tasks and work well within a small team.
- Reliability, discretion, and professionalism.
Responsibilities
- Welcome patients and assist with enquiries in a professional and friendly manner.
- Answer telephone calls and manage email correspondence.
- Schedule appointments, send reminders, and manage the appointment diary.
- Capture and update patient information accurately.
- Maintain patient records, filing, and general practice documentation.
- Assist with invoicing, receipts, and payment enquiries.
- Support medical aid administration and follow up on outstanding information where required.
- Provide administrative support to the optometrist and practice team.
- Maintain patient confidentiality and a tidy, welcoming reception area.
Job details
- Organisation
- Pro Personnel
- Location
- Rustenburg, North West
- Job type
- Full time
- Experience level
- Entry
- Salary
- R9 000 to R10 000 per month / monthly
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
If you are applying for this Practice Secretary role, highlight any reception or admin experience you have, even from part time or volunteer work. The practice cares about a friendly, patient focused attitude, so mention examples of how you have helped customers or patients feel welcome.
Since this is an optometry practice, it helps to show you are comfortable with computers, email, and keeping records accurate. If you have any medical or healthcare admin background, definitely mention it. Keep your CV clean and easy to read, and make sure your contact details are correct.
Interviews for reception roles often include a short practical task like answering a phone call or scheduling an appointment, so be ready to show your organisational skills and your warm telephone manner. Good luck!
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