Pharmacy Manager at Clicks Atlantis, Western Cape
Clicks Group Limited · Atlantis, Western Cape
Overview
Clicks is looking for a registered Pharmacist to manage their Atlantis dispensary. You will lead the pharmacy team, ensure top pharmaceutical care, and drive sales and compliance targets. This permanent role suits a responsible pharmacist with at least two years post community service and one year of people management experience. It is a great chance to grow your retail pharmacy career with a major South African health and beauty brand.
About the role
Clicks Group Limited is hiring a Pharmacy Manager for their Atlantis store. In this role you will take charge of the dispensary and clinic, making sure everything runs smoothly and that customers get excellent pharmaceutical care. You will lead and direct your team to meet sales and compliance targets while keeping Clicks' high standards.
You will be responsible for accurate and safe dispensing, including generic substitution, and for giving sound advice within the SAPC scope of practice. You will also manage stock, control shrinkage, handle administration and keep the dispensary financially viable. Part of your job is to build a competent and motivated team through good selection, leadership, and ongoing development. You will also schedule staff, manage time and attendance, and make sure all employee records reach HR on time.
Customer service is key. You will drive initiatives that create a great customer experience, boost loyalty and increase club card participation. You will work closely with the clinic and healthcare aisle to offer customers a complete healthcare solution. Living and driving the company values will help you support Clicks' vision to be the customer's first choice for health and beauty.
Application note: No application instructions, email address, or reference number were provided in the listing. Please apply through the PNet job page using the link where you found this advert. Make sure your CV clearly shows your SAPC registration as a Responsible Pharmacist and your management experience.
Requirements
- Registered Pharmacist with the South African Pharmacy Council (SAPC)
- Registration as a Responsible Pharmacist with SAPC (essential)
- Minimum 2 years experience post community service year
- Minimum 1 year people management experience
- SAPC and relevant legal knowledge
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care and professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem solving skills
- Strong customer orientation and interpersonal skills
- Computer literacy
- Strong financial acumen
- Leading and Supervising (essential competency)
- Delivering Results and Meeting Customer Expectations (essential competency)
- Planning and Organizing (essential competency)
- Relating and networking (desirable)
- Coping with Pressures and Setbacks (desirable)
- Entrepreneurial and Commercial Thinking (desirable)
- Working with people (desirable)
- Adhering to Principles and Values (desirable)
- Retail Pharmacy experience (desirable)
- Unisolve experience (desirable)
Responsibilities
- Provide high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution), and advice in line with Clicks' way of working and SAPC regulations
- Efficiently manage and control all dispensary operational activities, including stock management, shrinkage, housekeeping and administration
- Ensure the dispensary is financially viable by focusing on core dispensary and clinic targets, managing expenses, and taking corrective action
- Build a competent and motivated team through effective selection, leadership, management, and ongoing development of employees, learners and interns
- Schedule staff according to labour policy and the relevant labour model, and ensure weekly time and attendance and employee records are complete and submitted to HR
- Manage customer service initiatives in the dispensary to create a great customer experience, drive loyalty and achieve club card participation targets
- Ensure integration and partnership with the clinic and healthcare aisle to offer a full healthcare offering to customers
- Support the Group's vision by living and driving the company values
- Drive cohesion, consistency and integration between the store, pharmacy and clinic teams
- Drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value
Job details
- Organisation
- Clicks Group Limited
- Location
- Atlantis, Western Cape
- Job type
- Full time
- Experience level
- Mid (2+ years)
- Education
- Bachelor
- Category
- Healthcare & Nursing
- Application Method
- Apply online
Success Guide
This role is perfect for a registered pharmacist who is ready to step into management or grow their leadership skills in a retail pharmacy setting. Clicks is a household name in South Africa, and this position in Atlantis will give you solid experience running a dispensary and leading a team.
When you apply, make sure your CV clearly shows your SAPC registration as a Responsible Pharmacist, the date you completed your community service year, and details of your people management experience. Highlight any retail pharmacy or Unisolve experience too, as these are listed as advantages. In an interview, be ready to talk about how you handle stock control, meet sales targets, and lead a team under pressure. Show that you understand the balance between excellent patient care and business results. Good luck!
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