Pharmacist Assistant QPB at Clicks Group UPD Durban
Clicks Group Limited · Pinetown, Durban, KwaZulu Natal
Overview
Clicks Group is hiring a permanent Pharmacist Assistant QPB for United Pharmaceutical Distributors in Pinetown, Durban. You will support the Responsible Pharmacist with stock control, order checking, compliance and credit returns in a busy pharmaceutical distribution environment. This is a great opportunity if you have your Post Basic Pharmacist Assistant qualification, SAPC registration and two years of pharmacy industry experience.
About the role
United Pharmaceutical Distributors (UPD), part of the Clicks Group, is looking for a Pharmacist Assistant QPB to join their Durban branch on a permanent basis. You will report to the Responsible Pharmacist and play a key role in making sure customer orders are picked and packed accurately, on time and in line with UPD standard operating procedures.
What the role involves:
- Supporting the Pharmacist with compliance to GWP, GDP and GMP principles and helping to train and assess staff on SOPs where needed
- Performing stock counts, cycle counts and bin checks on fridge and thermo labile products
- Checking customer orders to confirm batch numbers and expiry dates match the invoice
- Investigating and handling customer complaints, reporting issues and following up with suppliers
- Overseeing the credit returns department and making sure service level agreement timelines are met
- Managing staff in the high value, Schedule 5 and Schedule 6 departments
- Assisting the Pharmacist in the Schedule 6 department with order assembly and administration
Application note: If you do not hear from the company within 14 days of the closing date, please consider your application unsuccessful.
Requirements
- Post Basic Pharmacist Assistant qualification
- Registration with the South African Pharmacy Council (SAPC)
- 2 years of experience in the pharmaceutical industry
- Communication skills
- Problem solving skills
- Conflict management skills
- Business acumen
- Attention to detail
- Knowledge of Microsoft Office Suite and IT systems
- Customer service orientation
- Understanding of relevant pharmacy legislation and GWP/GDP/GMP principles
- Planning and organisational skills
- Ability to follow instructions and procedures
Responsibilities
- Support the Pharmacist in ensuring compliance with GWP, GDP and GMP and train or assess staff on SOPs where required
- Perform stock and cycle counts and bin checks on fridge and thermo labile products
- Check customer orders to ensure they are picked correctly, accurately and on time, and that batch numbers and expiry dates match the invoice
- Investigate and handle customer complaints promptly, including reporting and follow up with suppliers
- Identify re-training and discipline needs and advise the Pharmacist so these can be implemented
- Maintain high standards of housekeeping and cleanliness, and assist the Pharmacist with processing stock for destruction
- Oversee the credit returns department and ensure SLA timelines are met
- Manage staff working in the high value, Schedule 5 and Schedule 6 departments
- Assist the Pharmacist in the Schedule 6 department with order assembly and administration
Job details
- Organisation
- Clicks Group Limited
- Location
- Pinetown, Durban, KwaZulu Natal
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Diploma
- Category
- Healthcare & Nursing
- Application Method
- Apply manually
Success Guide
This role is perfect if you have already completed your Post Basic Pharmacist Assistant course and you are registered with SAPC. Make sure your CV clearly shows your two years of pharmacy experience and your SAPC registration number. In the interview, be ready to talk about how you check orders for accuracy, how you handle customer complaints and how you keep stock organised, especially for fridge and thermo labile products. The job is based at the UPD Durban branch in Pinetown, so plan your travel. Since the ad does not give an email or link, check the PNet listing for the apply button or visit the Clicks Group careers page. Good luck!
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