Payroll Implementation Specialist (Fully Remote)
Gibor Group · Remote
Overview
Gibor Group is looking for a proactive Implementation Specialist to guide clients through their transition to payroll, timekeeping and HR systems. This fully remote role is perfect for someone with 2 to 5 years of experience in payroll implementation or client onboarding who enjoys making complex processes feel simple. You'll be the client's main point of contact, managing multiple projects while working from home.
About the role
As an Implementation Specialist at Gibor Group, you will be the client's main point of contact throughout their transition to the company's payroll, timekeeping and HR solutions. Your goal is to create a smooth, welcoming and positive onboarding experience.
What you'll be doing:
- Conducting discovery calls to understand client needs and recommend appropriate solutions
- Managing multiple implementations at once, coordinating across departments and tracking outstanding items
- Configuring and validating payroll, timekeeping and HR systems before go-live
- Training clients on systems so they feel confident using them independently
- Supporting initial payrolls and ensuring a smooth handoff to ongoing support
- Communicating clearly with business owners, executives and internal teams
This is a permanent, full time, fully remote position. You will work independently while collaborating with various departments to deliver successful outcomes for every client.
Requirements
- 2 to 5 years of experience in payroll implementation, client onboarding, project management or a related field
- Excellent verbal and written communication skills, including confidence working with business owners and executives
- Strong organisational skills with the ability to manage multiple projects and priorities
- Exceptional attention to detail, accuracy and follow through
- Proactive, resourceful and solution oriented with a strong sense of ownership
- Ability to work independently, collaborate across departments and handle challenging client situations
- Ability to learn complex systems and explain them in a simple, client friendly way
- Ability to handle sensitive and confidential information responsibly
- Preferred: experience with payroll systems, earnings, deductions, tax withholding, timekeeping or HR software
Responsibilities
- Creating a warm and professional experience for clients and making their transition as stress free as possible
- Serving as the client's main point of contact and proactively addressing challenges
- Conducting meaningful discovery calls to understand client businesses and recommend solutions
- Managing multiple implementations simultaneously and coordinating across departments
- Collecting and validating client information and configuring payroll, timekeeping and HR systems
- Training clients on systems and ensuring they feel confident using them independently
- Communicating clearly and professionally with business owners, executives and internal teams
- Supporting initial payrolls, confirming client readiness and ensuring smooth handoff to ongoing support
Job details
- Organisation
- Gibor Group
- Job type
- Full time
- Work arrangement
- Remote
- Experience level
- Mid (2+ years)
- Category
- Human Resources
- Application Method
- Apply online
Success Guide
This role is fully remote, so you will need a reliable internet connection and a quiet space to work. The company is based in the United States, which means you may need to be flexible with working hours to accommodate different time zones. When you apply, highlight any experience you have with payroll systems, HR software or client onboarding. Even if you have not worked in payroll before, show that you are tech savvy and can learn new systems quickly. In your interview, be ready to give examples of how you have managed multiple projects or handled difficult clients. The company values people who are proactive and can solve problems on their own. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
- A custom cover letter is written specifically for this role — no generic templates.
- We gather the documents this job needs: CV. SPAAN NOW pulls these from your profile and packages them together, ready to attach.
- Once your application is prepared, we show you exactly how and where to apply — just follow the link to the employer and submit your ready-made CV, cover letter and documents.
- Mark it as applied under Applications to keep track, and if you're shortlisted, use AI Interview Prep to practise questions commonly asked for roles like this.
We do the hard part — tailoring and gathering everything — so applying yourself only takes a minute.
Spaan Talk
1 job seeker is in this Circle