Outbound Telesales Consultant for Funeral and Life Insurance
Standard Bank · Gqeberha, Eastern Cape
Overview
Standard Bank is hiring an Outbound Telesales Consultant in Gqeberha to sell Funeral Plans and Life Insurance. This 12 month contract is perfect for someone with at least a year of telesales experience who enjoys connecting with clients over the phone and achieving sales targets. You will get to help people protect their families while growing your career in banking. If you are persuasive, target driven, and have a FAIS recognised qualification, this role could be a great next step.
About the role
As an Outbound Telesales Consultant at Standard Bank, you will be part of the Personal Banking team, helping clients find the right funeral and life insurance cover. Your main focus will be proactive outbound calls to both new and existing clients, having needs based conversations, and converting those conversations into sales.
You will also be responsible for explaining policy details clearly, processing applications accurately, and making sure everything you do meets FAIS and compliance standards. This role is a 12 month fixed term contract based in Gqeberha, Eastern Cape. You will work in a target driven environment where achieving your sales and cross sell goals is key to success.
Application note: You will apply on Standard Bank's official application system. Click the apply button to be taken to their careers portal.
Requirements
- National Certificate in Banking (NQF 5), a FAIS recognised qualification, or an equivalent relevant qualification
- Must meet the applicable FAIS Fit and Proper requirements for the role
- Minimum of 12 months continuous experience in a target driven telesales or outbound sales environment
- Experience in banking, insurance, or financial services is preferred
- Experience engaging clients telephonically and promoting products or services
- Demonstrated ability to achieve sales targets and handle objections
- Basic understanding of insurance products, especially Funeral Plans and Life Insurance, is advantageous
- Experience with CRM systems and sales reporting
- Strong persuasive and convincing skills
- Ability to work under pressure and meet deadlines
Responsibilities
- Proactively sell and cross sell Funeral Plans and Life Insurance products through outbound telesales and virtual client engagement
- Identify client insurance and protection needs through effective questioning and needs based sales conversations
- Execute outbound sales campaigns, engage prospective and existing clients, and convert opportunities into successful insurance sales
- Clearly explain insurance product features, benefits, premiums, and policy conditions to ensure clients make informed decisions
- Accurately capture and process insurance applications
- Maintain client records and track sales performance in line with FAIS, compliance, and operational requirements
- Consistently achieve defined sales and cross sell targets
- Deliver a positive client experience with every interaction
Job details
- Organisation
- Standard Bank
- Location
- Gqeberha, Eastern Cape
- Job type
- Contract
- Experience level
- Junior (1+ years)
- Education
- Certificate
- Category
- Sales & Business Dev
- Posted
- 28 October 2026 (1 week ago)
- Application Method
- Apply online
Success Guide
This role is a great fit if you have a year of telesales experience and want to get into banking. Standard Bank is a respected employer, and this 12 month contract could open doors for you.
When you apply, make sure your CV clearly shows your sales targets and achievements. In an interview, be ready to talk about how you handle objections and turn a no into a yes. They will also check that you meet the FAIS Fit and Proper requirements, so have your qualifications ready.
Be confident on the phone and show your energy. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
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