Operations Manager in Training | EXL Cape Town
EXL · Cape Town, Western Cape
Overview
EXL is looking for a hands on Manager to support daily operations and help lead team activities in their Cape Town office. If you have a Bachelor Degree and around 6 to 8 years of experience coordinating teams and managing projects, this full time role offers a solid step into people and operations management with a global company.
About the role
EXL is hiring a Manager to join their Cape Town team. In this role you will work closely with the manager to keep daily operations running smoothly and help guide the team through its day to day activities. It is a hands on position where you will coordinate tasks, support project management and deal with customer inquiries as they come up.
You will also be responsible for preparing reports that help the team track progress and make informed decisions. This is a great opportunity if you enjoy working with people, keeping things organised and taking on more responsibility in an operations focused environment.
Application notes: No specific documents or instructions were provided in the listing. Apply through the PNet platform as per the source link.
Requirements
- Bachelor Degree in a relevant field
- 6 to 8 years of relevant work experience
- Experience in team coordination or operations support
- Project management exposure
- Strong communication skills for handling customer inquiries
- Report preparation and administrative ability
Responsibilities
- Support the manager in daily operations
- Assist in managing team activities and coordinating tasks
- Help with project management duties
- Handle customer inquiries
- Prepare reports for the team and management
Job details
- Organisation
- EXL
- Location
- Cape Town, Western Cape
- Job type
- Full time
- Experience level
- Mid (6+ years)
- Education
- Bachelor
- Category
- Administration & Office
- Application Method
- Apply online
Success Guide
This role at EXL is a solid next step if you already have a few years of work experience under your belt and want to move into a more formal management support position. Take time to highlight any times you have coordinated a team, juggled multiple tasks or dealt with customers directly.
In an interview, expect questions about how you handle pressure, organise your work and communicate with different people. Have examples ready of reports you have prepared or projects you helped run. Your degree certificate and a clear CV that shows your experience timeline will be important here.
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