Merchandiser at Dis-Chem Pharmacies in Pietermaritzburg
Dis-Chem Pharmacies · Pietermaritzburg, KwaZulu Natal
Overview
Dis-Chem is building a talent pool of Merchandisers for their Pietermaritzburg store. If you have Matric and a bit of retail experience, this is a great way to get your foot in the door with one of SA's biggest health and wellness retailers. You will keep shelves looking great, help customers, and make sure stock is always available. It is a fixed term, part time role, perfect for someone eager to learn retail from the ground up.
About the role
Dis-Chem Pharmacies in Pietermaritzburg is looking for Merchandisers to join their talent pool. In this role, you will make sure the store looks its best and that customers can always find what they need. You will work on the shop floor and in the storeroom, keeping everything organised and well presented.
What you will be doing:
- Restock shelves to keep products available and maximise sales
- Move stock from the storeroom to the shop floor quickly and correctly
- Check that products are within sell-by dates and rotate stock using FIFO
- Report low stock, out of stock items, damages and expired products to management
- Help with stock counts and general stocktaking
- Set up merchandising displays and make sure they stay neat and fully stocked
- Assist customers with queries and follow up on out of stock requests
- Keep the store tidy and maintain the correct uniform and badge at all times
- Help with loading and offloading stock, and assist with back shopping
- Support the training of new staff members
Requirements
- Grade 12 or Matric certificate
- Up to 6 months retail experience
- Computer literate in MS Office
- Willing and able to work retail hours
- Strong command of the English language
- Presentable and trustworthy
- Good time management skills
- Able and physically fit to lift and move heavy boxes
- Reliable transport to and from the store
- South African citizen with clear credit and criminal records
- Advantageous: At least 1 year retail experience
- Advantageous: Bilingual
- Advantageous: Knowledge of merchandising standards and the FMCG industry
Responsibilities
- Restock merchandise on shelves to ensure maximum sales and product availability
- Store and pack delivered stock from the storeroom into the correct spaces timeously
- Check that stock on shelves has not reached its sell-by date
- Facilitate regular stock rotation using the FIFO method
- Report low stock levels, out of stock items, damaged stock and expired stock to management
- Assist with counting stock files and general stocktaking
- Adhere to Dis-Chem operating standards, store layout and planograms
- Flatten boxes after unpacking and take them to the designated area
- Keep front shop shelves and products neatly presented with correct labels and pricing
- Report price discrepancies to management
- Build, face up, stock and maintain merchandising displays
- Maintain daily physical upkeep of the store and merchandise displays
- Assist with loading and offloading of stock
- Mark items without barcodes clearly
- Assist with back shopping
- Help train new staff members
- Provide friendly, helpful and courteous assistance and advice to customers
- Follow up on out of stock customer queries using the customer service out of stock list
- Resolve all customer stock queries
- Wear the correct uniform and badge at all times
- Minimise losses by handling all merchandise carefully
- Follow Dis-Chem policies, procedures, SOPs and health and safety rules
Job details
- Organisation
- Dis-Chem Pharmacies
- Location
- Pietermaritzburg, KwaZulu Natal
- Job type
- Part time
- Experience level
- Entry
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
This is a talent pool listing, which means Dis-Chem is gathering applications for when a position opens up. Your cover letter should show that you understand what merchandising involves: keeping shelves full, rotating stock properly, and providing great customer service. Since they mention up to 6 months retail experience, do not undersell any weekend or holiday work you have done in a store, even if it was short term. Make sure your CV clearly states that you have Matric and include your matric certificate. If you live close to the store in Pietermaritzburg, mention that, as reliable transport is a plus. Retail interviews often include questions about how you would handle a customer looking for a product that is out of stock, so think about how you would respond. This role is physically active, so be ready to talk about your ability to lift boxes and work on your feet. Good luck!
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