Learning Experience and Operations Lead
People Curated Managed Services · Cape Town, Western Cape
Overview
A Cape Town based education and training organisation is looking for an organised and compassionate Learning Experience and Operations Lead. If you have 3 to 5 years of experience in programme management, operations or training, and you love helping young people succeed, this permanent role could be a great fit. You will run learning operations and shape the student experience while earning R420k to R450k per year.
About the role
Our client is a private sector education and training organisation focused on empowering industry professionals through skills training and learning. They are looking for a Learning Experience and Operations Lead to join their team in Cape Town on a permanent, full time basis.
In this role, you will operationalise learning products and make sure students have a great experience. You will manage all aspects of learning operations and student experience, including managing resources, scheduling, and collecting feedback. You will work closely with the Facilitation Manager and the Facilitation team to ensure the highest quality product delivery.
This is a hands on role for someone who has led or managed programmes before and is excited to run high quality learning operations.
Requirements
- Minimum of 3 to 5 years of experience in product or programme management, operations, training, or facilitation.
- Proven experience leading or managing programmes is key.
- Demonstrated experience working with and managing students or other core stakeholders.
- Familiarity with Learning Management Systems (LMS) is beneficial.
- Prior experience working in a start up environment is a big plus.
- Exceptionally organised, compassionate, and driven by a desire to see young people succeed.
Responsibilities
- Operationalise learning products and ensure students have a great experience.
- Manage all aspects of learning operations and student experience.
- Manage resources and scheduling for learning programmes.
- Collect and act on student feedback to improve the learning experience.
- Work with the Facilitation Manager and Facilitation team to ensure high quality product delivery.
Benefits
Training, Incentives
Job details
- Organisation
- People Curated Managed Services
- Location
- Cape Town, Western Cape
- Job type
- Full time
- Experience level
- Mid (3+ years)
- Salary
- R35k to R37.5k per month / monthly
- Category
- Education & Training
- Application Method
- Apply online
Success Guide
This role is with a recruitment partner, so your CV needs to clearly show your experience managing programmes or training young people. Highlight any work you have done with students or learners, and mention specific tools or systems you have used, like Learning Management Systems. When preparing for an interview, be ready to talk about how you have organised schedules, collected feedback, and improved a learning experience. Show your compassionate side by giving examples of how you have supported young people to succeed. The salary is offered as a cost to company, so factor in benefits when you consider the offer. Good luck with your application!
How we help you prepare
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