IT Governance Manager at Clicks Group, Cape Town
Clicks Group Limited · Cape Town, Western Cape
Overview
Clicks Group is looking for an experienced IT Governance Manager to lead their IT Governance, Risk and Compliance framework across the Group, including UPD and other entities. Based in Cape Town, this permanent role suits someone with strong technical depth who can credibly challenge technology teams and drive audit readiness, resilience governance and third party risk management. You will work closely with the Cyber Security Manager and senior stakeholders to strengthen accountability and regulatory compliance.
About the role
As IT Governance Manager at Clicks Group in Cape Town, you will design, implement and continuously improve the Group's IT Governance, Risk and Compliance framework, operating model, policies and controls. You will report to the IT Governance and Security Executive and work alongside the Cyber Security Manager, technology leadership and assurance functions.
What the role involves:
- Developing and maintaining IT governance strategy aligned with King V, COBIT, ISO/IEC 38500 and regulatory requirements.
- Running IT risk forums, maintaining the consolidated IT risk register and managing internal and external IT audits.
- Overseeing IT change and release governance, service continuity and disaster recovery governance.
- Managing third party technology risk, procurement governance and vendor contracts.
- Establishing data governance requirements and providing oversight of technology architecture and investment forums.
- Defining IT governance KPIs and reporting to executive management, the Audit and Risk Committee and the Board.
- Leading and developing the IT Governance team.
Requirements
- A degree in Information Technology, Information Systems, Computer Science, Commerce or Risk Management, or a relevant equivalent qualification.
- Relevant certifications such as CGEIT, CISA, CRISC, COBIT, ITIL, ISO 27001 Lead Implementer or Lead Auditor, or CDMP will be an added advantage.
- Minimum 5 years of relevant IT experience, including IT governance, risk or audit in a complex enterprise, and at least 2 years managing a team.
- Strong technical competency to assess enterprise infrastructure, applications, cloud services, identity and access management, architecture and control evidence.
- Strong knowledge of King V, COBIT, ITIL, ISO 27001, NIST and data governance principles.
- Understanding of POPIA, PAIA, PCI DSS and Information Regulator reporting obligations.
- Proven track record in designing, implementing and testing IT General Controls and application controls, preferably in SAP environments.
- Experience providing IT Governance oversight across multiple business units, divisions or legal entities.
- Excellent written, verbal, presentation and report writing skills.
- Ability to translate technical weaknesses into clear business risks and governance actions.
Responsibilities
- Develop and implement the Group IT governance strategy and framework across Clicks, UPD and other Group entities, aligned with King V, COBIT and ISO/IEC 38500.
- Act as custodian of Group IT policies, standards and procedures, managing review cycles and version control.
- Support the ISO/IEC 27001 and NIST aligned ISMS with the Cyber Security Manager.
- Set governance requirements for emerging technologies including AI, cloud and automation.
- Establish data governance requirements covering ownership, classification, quality and lifecycle.
- Run IT risk forums and maintain the consolidated IT risk register with formal risk acceptances and policy exceptions.
- Manage internal and external IT audits and compliance activities such as ISAE 3402, PCI DSS and SOC 2.
- Manage the quarterly IT General Controls self assessment including risk and control matrices and control effectiveness testing.
- Oversee IT governance and controls including SAP S/4HANA access, change and authorisation controls.
- Establish and oversee Group IT change and release governance.
- Oversee IT service continuity and disaster recovery governance.
- Embed governance, risk, security and control requirements into technology projects and acquisitions.
- Oversee IT procurement governance including contract and licensing standards and RFP, RFQ and RFI evaluation.
- Manage vendor contracts, performance and risk including third party assurance reports and managed service provider access.
- Participate in technology architecture and investment governance forums.
- Define IT governance KPIs and risk indicators and coordinate reporting to executive management, the Audit and Risk Committee and the Board.
- Lead, develop and performance manage the IT Governance team.
Job details
- Organisation
- Clicks Group Limited
- Location
- Cape Town, Western Cape
- Job type
- Full time
- Experience level
- Senior (5+ years)
- Education
- Bachelor
- Category
- IT & Software Development
- Application Method
- Apply online
Success Guide
If you are eyeing this IT Governance Manager role at Clicks Group, tailor your CV to highlight hands on experience with COBIT, King V and audit management. They want someone who can challenge technical teams, so be ready to give examples of how you have translated technical weaknesses into business risks. In the interview, expect questions about your knowledge of POPIA, PCI DSS and how you have managed IT general controls in a complex environment. Emphasise your leadership experience, since you will be managing a team. Also show that you understand third party risk and can influence senior stakeholders. Good luck with your application.
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