ISP Key Account Manager - Networking & Telecommunications
Paradigm Recruitment · Midrand, Gauteng
Overview
A Midrand based opportunity for a technically minded sales professional to grow business within the ISP and WISP market. You will build relationships with connectivity customers, recommend networking solutions and negotiate commercial agreements. The role offers a competitive monthly CTC of R35,000 to R45,000 plus quarterly KPI bonuses. If you have exposure to GPON, fibre, routing, switching and wireless networking and want to develop your commercial career, this could be a strong fit.
About the role
Our client is looking for a technically knowledgeable and commercially driven individual to develop new business and grow customer relationships within the Internet Service Provider and Wireless Internet Service Provider market. You will work closely with technical and sales teams to match connectivity solutions to customer needs.
- Build and grow relationships with ISP, WISP and connectivity customers.
- Identify prospective customers and actively pursue new business opportunities.
- Visit customers to understand their technical and commercial requirements.
- Recommend networking and connectivity solutions in collaboration with technical and sales teams.
- Develop account plans and identify opportunities to increase revenue.
- Present solutions and negotiate pricing, contracts and commercial agreements.
- Engage confidently with technical and business stakeholders.
- Coordinate with internal teams on customer requirements, deployments and support.
- Support product rollouts and customer network expansion projects.
- Monitor account performance and maintain long term customer relationships.
Application notes: Include your current CTC, salary expectations and notice period or availability. Salary expectations must fall within the advertised range. Shortlisted applicants will be requested to provide a recent professional photograph, latest payslip and reasons for leaving previous employment before client submission.
Requirements
- Experience or strong technical exposure within ISP, WISP, telecommunications or networking environments.
- Solid understanding of GPON, fibre connectivity, routing, switching and wireless networking.
- Ability to understand customer requirements and translate technical needs into suitable solutions.
- Strong communication, relationship building and customer engagement skills.
- Business development potential and a proactive approach to identifying opportunities.
- Confidence visiting customers and actively pursuing account growth.
- Ability to collaborate with internal technical and sales teams.
- Stable employment history, accountability and the ability to work in a fast paced environment.
- An established track record in ISP or networking sales, solution based selling, commercial negotiations and industry relationships would be advantageous.
- Candidates without extensive sales experience may be considered if they demonstrate a strong technical foundation, confidence, commercial potential and willingness to develop into a sales role.
- General retail, FMCG or non technical sales experience without relevant networking knowledge will not meet the requirements.
Responsibilities
- Build and grow relationships with ISP, WISP and connectivity customers.
- Identify prospective customers and actively pursue new business opportunities.
- Visit customers to understand their technical and commercial requirements.
- Recommend networking and connectivity solutions in collaboration with technical and sales teams.
- Develop account plans and identify opportunities to increase revenue.
- Present solutions and negotiate pricing, contracts and commercial agreements.
- Engage confidently with technical and business stakeholders.
- Coordinate with internal teams on customer requirements, deployments and support.
- Support product rollouts and customer network expansion projects.
- Monitor account performance and maintain long term customer relationships.
Benefits
Performance based quarterly KPI bonus
Job details
- Organisation
- Paradigm Recruitment
- Location
- Midrand, Gauteng
- Job type
- Full time
- Experience level
- Mid
- Salary
- R35k to R45k / monthly
- Category
- Sales & Business Dev
- Application Method
- Apply online
Success Guide
Before you apply, make sure your CV clearly shows your exposure to ISP or networking environments. Mention specific technologies like GPON, fibre, routing, switching or wireless networking wherever you have worked with them. If you come from a technical background but have limited sales experience, highlight any customer facing work, presentations or account management you have done, because the advert says technical candidates with commercial potential will be considered. Be ready to explain your current CTC, salary expectations and notice period in your application. At interview, expect questions about how you build relationships with technical customers and how you would grow an account. A short, clear motivation for why you want to move into or grow within ISP sales will help you stand out.
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