Internal Sales Administrator at Dyna chem in Gauteng
Dyna chem · Gauteng, South Africa
Overview
Dyna chem is looking for an experienced Internal Sales Administrator to join their Gauteng team. You will handle sales orders from email, online portals and walk in customers, follow up on deliveries, and keep clients updated. If you have 1 to 3 years of sales admin experience, are fluent in English and Afrikaans, and enjoy helping customers, this permanent role could be a great fit. Salary is negotiable between R12 000 and R14 000 CTC.
About the role
Dyna chem is seeking an Internal Sales Administrator to process sales orders received through email, online portals and walk in customers. This is a permanent, full time position based in Gauteng.
You will be responsible for daily processing of customer picking slips, invoices and delivery notes, following up on orders and back orders to ensure prompt delivery, and assisting with incoming telephonic, email and walk in customer requests in a friendly and helpful manner. You will also capture sales orders using the correct procedures, gather online orders from customer portals, keep an updated list of new and revamped stores, call clients daily according to the zone call register, identify back and open orders, assist with customer quotations within deadlines, and complete all sales reports linked to customer order and delivery compliance.
Application notes: No specific application instructions were provided in the listing. Please apply through the original job board where this advert was posted.
Requirements
- Matric with computer literacy
- Advanced Excel skills
- Fluent in English and Afrikaans (read and write)
- Excellent written and verbal communication skills
- 1 to 3 years experience in sales handling of consumer goods and customer relations
Responsibilities
- Process customer picking slips, invoices and delivery notes daily
- Follow up on orders and back orders to ensure prompt delivery
- Attend to incoming telephonic, email, and walk in customer requests in a friendly and helpful manner
- Capture sales orders using the correct procedures and work instructions
- Gather online orders from all relevant customer online portals throughout the day
- Keep an updated list of new and revamped stores and ensure quotations are done and orders received and processed
- Call clients daily as per the zone call register and do daily zone clearance
- Identify back and open orders and contact clients with status updates, making recommendations on alternate products where necessary
- Assist with customer quotations efficiently and within deadlines
- Complete all sales reports linked to customer order and delivery compliance
Job details
- Organisation
- Dyna chem
- Location
- Gauteng, South Africa
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Education
- Matric
- Salary
- R12k to R14k / monthly
- Category
- Sales & Business Dev
- Application Method
- Apply manually
Success Guide
When applying for this Internal Sales Administrator role at Dyna chem, highlight your experience with sales orders and customer service. Since the job needs someone fluent in both English and Afrikaans, make sure your CV clearly shows this. Also mention your advanced Excel skills and any experience you have with processing invoices or delivery notes. The salary is negotiable between R12 000 and R14 000, so be prepared to discuss your expectations. In the interview, you may be asked how you handle back orders and difficult customers, so think of examples where you kept a client informed and happy.
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