Hotel Receptionist at Stratogo in Durban South
Stratogo · Durban South, KwaZulu-Natal
Overview
Stratogo is looking for a friendly and organised Hotel Receptionist to join their client in the hospitality industry in Durban South. You will be the first point of contact for guests, handling check-ins, reservations and front desk duties. This is a great opportunity for someone with hotel reception experience who enjoys working with people and wants to grow in the hospitality sector. The salary is R6,000 negotiable CTC.
About the role
Stratogo, a professional recruitment company, is hiring a Hotel Receptionist for their client in the hospitality industry based in Durban South, KwaZulu-Natal. As the face of the front office, you will welcome guests and make sure their stay starts and ends smoothly.
What you will do:
- Welcome guests, handle check-ins and check-outs, and deliver excellent customer service.
- Manage reservations, phone calls, emails and guest enquiries.
- Keep accurate guest records and assist with general reception and admin tasks.
What they are looking for: Someone with previous hotel reception experience, good communication skills, computer literacy and a professional, friendly attitude. You should be comfortable working in a busy hospitality environment.
What is on offer: A monthly salary of R6,000 negotiable CTC and the chance to work in the hospitality industry.
How to apply: Send your CV to tasmim.cassim@stratogo.com. Only apply if you have previous hotel reception experience, as candidates without it will not be considered. If you do not hear back within three weeks, please consider your application unsuccessful.
Requirements
- Previous experience working as a receptionist in a hotel is essential.
- Good communication and customer service skills.
- Computer literacy and basic administrative skills.
- Professional appearance and a friendly attitude.
- Ability to work in a busy hospitality environment.
- Excellent customer service.
- Good communication and interpersonal skills.
- Strong organisational skills and attention to detail.
Responsibilities
- Welcome guests, handle check-ins and check-outs, and provide professional customer service.
- Manage reservations, telephone calls, emails and guest enquiries.
- Maintain accurate guest records and assist with general reception and administrative duties.
Job details
- Organisation
- Stratogo
- Location
- Durban South, KwaZulu-Natal
- Job type
- Full time
- Experience level
- Entry
- Salary
- R6k CTC / monthly
- Category
- Hospitality & Tourism
- Application Email
- tasmim.cassim@stratogo.com
- Application Method
- Apply via email
Success Guide
When applying for this hotel receptionist role, make sure your CV clearly shows your previous hotel reception experience. Highlight any duties like check-ins, reservations or guest service you have handled. Since this is a front desk job, presentation matters, so keep your CV neat and include a professional photo if you have one. Before sending, double check that your contact details are correct and that you have mentioned your computer literacy. In the email, keep it short and polite, and attach your CV as a PDF. The hiring manager will be looking for someone friendly and organised, so let your personality show in your application. If you do not have hotel experience, it is better to look for other roles because this one is strict about it.
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