Head of Sales role in Randburg for experienced sales leaders
bbe Recruitment · Randburg, Gauteng
Overview
A well established client in Randburg is looking for a Head of Sales to take charge of their sales floor and drive revenue growth. This senior role reports directly to the CEO and is ideal for someone who has managed large call centre or outbound sales teams. You will lead senior sales leaders, own the sales budget, and build the operational capacity to scale. It is a permanent, full time position for a commercially minded sales professional who thinks like an owner of the business.
About the role
Our client is seeking a Head of Sales to join their team in Randburg. This is a senior leadership role where you will take full responsibility for the commercial and operational performance of the sales floor, reporting directly to the Chief Executive Officer.
The main opportunity is to grow the sales floor from its current profit contribution to significantly more, by sharpening sales performance, developing the leadership team beneath you, and building the operational capacity to scale quickly when new campaigns or clients come on board.
You will own the annual sales budget, translate growth targets into practical plans, and implement incentive structures that align the sales team with the company's growth ambitions. This role requires a credible, trusted leader who leads through other leaders, mainly the Senior Sales Leaders, rather than managing consultants directly, while still being comfortable on the floor when it matters.
To apply, send your CV to bbe Recruitment through the PNet portal. Make sure your application clearly shows your experience managing large sales teams and your track record of owning revenue and profit numbers.
Requirements
- Matric is essential
- A relevant business, commercial or sales related qualification is preferred but flexible
- Must be FAIS compliant as the role requires being a Key Individual (KI) for the organisation
- Minimum 5 years experience managing large sales teams, preferably in a call centre or outbound sales environment
- Demonstrated track record of owning and growing revenue and profit numbers, not just operational or campaign KPIs
- A track record of managing a sales operation of similar scale
- Background in telesales, financial services or insurance is preferable
- Deep practical understanding of call centre processes, procedures and reporting methods
- Highly numerate, analytical and commercially driven
- Strong sales leadership ability with a proven track record of leading and developing other leaders and holding them accountable to targets
- Agile and able to scale rapidly, staying calm and effective when the business needs to move fast
- Comfortable with a remuneration structure weighted toward performance linked upside rather than a guaranteed package
- High level of integrity, sound work ethic, ambitious and hungry to work hard with high energy levels
- Self motivated with good time management and the discipline to manage a demanding workload without close supervision
- Able to lead from the front but also know when to be led, with humility
- Able to communicate, motivate and inspire staff at all levels
- Attention to detail and a willingness to roll up sleeves when necessary
- Ability to think conceptually while effectively executing strategy
Responsibilities
- Own the sales floor with direct accountability for driving revenue year on year against an agreed target
- Manage the annual sales budget and forecast for the sales floor and report against it regularly
- Translate the business growth targets into practical, staged plans for the sales floor
- Shape the sales strategy together with the CEO, then own its execution on the floor
- Drive the delivery of great quality sales calls and ensure compliance with sales, tone, manner and legal requirements
- Constantly drive ongoing improvement in call quality across all campaigns and reduce incomplete, cancelled and written off sales
- Ensure all scripting is fit for purpose and aligned to the campaign in terms of benefits, presentations, closing, objection handling and compliance
- Monitor daily sales floor productivity and set monthly KPA targets aimed at exceeding business and client requirements
- Lead the Senior Sales Leaders by allocating campaigns and owning the structure and growth plan of the sales team
- Ensure rigorous and consistent performance management and coaching across the sales floor
- Motivate and uphold the values of the client, namely trust, integrity, honesty, humility and excellence, across the entire sales team
- Build and maintain operational capacity on the sales floor, including sales leadership development
- Maintain a formal succession bench for every Senior Sales Leader role, with at least one internal candidate actively being developed
- Give high potential sales consultants and sales leaders deliberate exposure so that stepping into leadership is not their first experience of that level of accountability
- Run fixed coaching sessions and one on one coaching between yourself and each Senior Sales Leader, including emerging leaders in strategic or budget conversations
- Reduce and maintain staff turnover and absenteeism below target and ensure the right number of sales consultants and teams are in place to meet lead volume demand
- Identify recruitment and training needs within the sales floor and mentor the leadership team beneath the role
- Report back to the CEO regularly on KPAs, including revenue and profit performance against target
Job details
- Organisation
- bbe Recruitment
- Location
- Randburg, Gauteng
- Job type
- Full time
- Experience level
- Executive (5+ years)
- Education
- Matric
- Category
- Sales & Business Dev
- Application Method
- Apply online
Success Guide
This is a senior role, so your application should show more than just operational experience. Highlight the revenue and profit numbers you have owned, the size of the sales teams you have managed, and how you have developed other leaders. bbe Recruitment will likely look for a track record in call centre or outbound sales, so make those details prominent. Also mention your FAIS compliance status because the role requires being a Key Individual. In the interview, be ready to discuss how you build succession plans, manage performance on a busy sales floor, and drive revenue growth. Show that you are comfortable with a performance linked package. It is a demanding but exciting opportunity for someone who thinks like a business owner.
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