Head of Digital and Product: Personal and Private Banking, Africa Regions at Standard Bank
Standard Bank · Johannesburg, Gauteng
Overview
Standard Bank is looking for a seasoned Head of Digital and Product to lead the digital and product strategy for Personal and Private Banking across Africa Regions. Based in Johannesburg, this senior role is perfect for a banking professional with over 10 years of experience who can drive client-centric solutions, omni-channel engagement, and product growth across multiple African markets.
About the role
As the Head of Digital and Product for Personal and Private Banking in Africa Regions, you will be at the forefront of shaping how Standard Bank delivers digital and product solutions to clients across the continent. You will define and execute a unified strategy that aligns client value propositions, earnings growth, and digital transformation objectives.
Your day to day will involve translating segment strategies into scalable product and digital solutions, managing product economics, and ensuring seamless omni-channel experiences. You will lead cross-functional agile teams to accelerate delivery, modernise architecture, and maintain operational resilience. Collaboration with technology, risk, and country heads is key to success in this role.
To apply, visit Standard Bank's official careers site. Applications are processed through their online system.
Requirements
- Postgraduate degree in Business Commerce, Finance and Accounting, or a related field
- More than 10 years of significant experience in the personal and private banking segment
- Extensive knowledge of integrating digital and eCommerce sales growth around products, solutions, and go-to-market plans
- Proven experience in product management, banking product economics, and portfolio management
- Experience developing and enabling product and digital value propositions across multiple markets, specifically Africa Regions
- Strong strategic planning, financial acumen, and risk management skills
- Ability to lead and empower cross-functional teams and drive change
Responsibilities
- Define and execute a unified digital and product strategy for Personal and Private Banking across Africa Regions countries
- Translate segment strategies into scalable product and digital solutions that link customer needs to commercial outcomes
- Accountable for product line performance across budget, horizon 2, and horizon 3 per geography
- Manage resource allocation (people, time, investment, capital) in conjunction with technology and country heads
- Oversee product economics, risk appetite, and solutioning for each product portfolio
- Design and deliver seamless, personalised end-to-end client journeys across mobile, web, branch, voice, and relationship-managed channels
- Drive omni-channel integration to ensure consistent client experiences and reduce friction
- Achieve measurable improvements in client experience metrics such as NPS, digital adoption, and turnaround times
- Lead the full product lifecycle from ideation to decommissioning, ensuring relevance and sustainability
- Accelerate delivery through cross-functional agile squads integrating business, technology, risk, and operations
- Modernise product and digital architecture to enable reusable capabilities and scalable platforms
- Oversee digital channel performance and stability, co-owning system resilience with technology teams
- Ensure robust risk, regulatory, and compliance adherence across all products and digital solutions
Job details
- Organisation
- Standard Bank
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Executive (10+ years)
- Education
- Postgraduate diploma
- Category
- Banking & Insurance
- Posted
- 29 October 2026 (1 week ago)
- Application Method
- Apply online
Success Guide
This is a senior role, so your application should highlight your leadership in digital and product strategy within banking, especially across African markets. Make sure your CV clearly shows your experience with product economics, omni-channel delivery, and managing cross-functional teams. In interviews, be ready to discuss real examples of how you have driven digital adoption and improved client experience metrics. Standard Bank values strategic thinkers who can execute, so prepare to talk about both vision and delivery. Good luck!
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