Head of Department: Shrinkage and Risk Prevention | Durban
Saflin Consulting · Durban, KwaZulu Natal
Overview
A national retail group is looking for a sharp, analytical Head of Department to lead shrinkage prevention across their stores. Based at head office in Durban, you will drive stock loss reduction, investigate discrepancies and put controls in place to protect profitability. This is a permanent, office based role suited to someone with strong retail operations or loss prevention experience. Qualified CA(SA) professionals keen to move into industry are also welcome to apply.
About the role
This is a senior role for someone who enjoys digging into the numbers and solving real operational problems. You will take charge of shrinkage prevention for a well established national retail group, working from their head office in Durban.
What the role involves:
- Leading group wide shrinkage prevention strategies and driving measurable reductions in stock loss.
- Monitoring stock losses, wastage, damages, theft and inventory discrepancies across retail operations.
- Analysing shrinkage reports to spot trends, risks and root causes.
- Conducting stock loss investigations and recommending corrective action.
- Working closely with Operations, Internal Audit, Finance and Store Management.
- Building shrinkage dashboards, management reports and KPIs.
- Training store teams on loss prevention and stock control.
Note: This role is open to qualified CA(SA) professionals who are commercially minded and looking to transition from practice into a dynamic corporate environment. You should be willing to travel to stores when required.
Requirements
- Relevant qualification in Supply Chain, Retail Management, Accounting, Auditing or Risk Management.
- Extensive experience in shrinkage, loss prevention, stock control or retail operations.
- Strong analytical, investigative and problem solving skills.
- Proven ability to interpret reports and identify stock loss trends.
- Excellent leadership and stakeholder management skills.
- Strong knowledge of inventory controls, auditing and risk management.
- Willingness to travel to stores when required.
- Qualified CA(SA) professionals looking to move into industry are encouraged to apply.
Responsibilities
- Develop and implement group wide shrinkage prevention strategies.
- Monitor stock losses, wastage, damages, theft and inventory discrepancies.
- Analyse shrinkage reports to identify trends, risks and root causes.
- Conduct stock loss investigations and recommend corrective actions.
- Collaborate with Operations, Internal Audit, Finance and Store Management.
- Implement policies and preventative measures to minimise losses.
- Monitor stock counts, inventory accuracy and compliance.
- Develop shrinkage dashboards, management reports and KPIs.
- Train store teams on loss prevention and stock control.
- Drive continuous improvement and measurable reductions in shrinkage.
Job details
- Organisation
- Saflin Consulting
- Location
- Durban, KwaZulu Natal
- Job type
- Full time
- Experience level
- Senior
- Education
- Diploma
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
This is a leadership role, so your application should show more than just experience. Highlight specific examples of stock loss you have reduced, investigations you have led or controls you have implemented. Numbers speak louder than words here, so mention percentages, values or improvements where you can. If you are a CA(SA) looking to move into industry, make it clear why retail risk appeals to you and how your analytical background fits. Before an interview, think about a time you spotted a trend in data and what action you took. Also be ready to talk about how you would get store teams on board with loss prevention, because buy in from the floor is key. Remember to attach your CV and relevant qualifications.
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