Head of Business Analytics at Discovery Bank, Sandton
Discovery Bank · Sandton, Gauteng
Overview
Discovery Bank is looking for a Head of Business Analytics to lead their analytics capability in Sandton. You will use data, insights and AI to solve business problems, improve customer experiences and support better decision making. This is a senior leadership role for someone with strong SQL, Power BI and stakeholder skills who wants to make a real impact at a shared value bank.
About the role
As Head of Business Analytics at Discovery Bank, you will lead the bank's analytics capability, using data and evidence to identify opportunities, solve business problems and improve customer experiences. You will work closely with Business Engineers and other stakeholders to quantify problems, measure outcomes and ensure solutions deliver real business value.
You will drive continuous improvement through process intelligence, analytics and AI. This includes identifying opportunities for optimisation, simplification and automation, and building measurement frameworks to track performance and sustain results.
The role also involves analysing and presenting data in a way that gives the business actionable insights. You will spot key trends in large datasets, develop models to understand customer behaviour, and build reusable analytics assets that enable automation and reuse. You will lead and grow a team of analytics professionals and drive the adoption of AI tools across the analytics function.
To apply, visit Discovery Bank's official careers page. The company's Employment Equity Plan and Targets will be considered as part of the recruitment process. People with disabilities are encouraged to apply.
Requirements
- A relevant degree in Informatics, Data Science, Statistics, Economics, Mathematics, Finance, Computer Science, Engineering or another analytical discipline.
- A postgraduate qualification in analytics, data science, business, engineering or a related field.
- 5 to 8 years of experience in business, data or process analytics, including leading an analytics team or capability.
- 5 to 8 years of experience partnering with multidisciplinary teams and senior stakeholders to turn insight into business, product, process or customer experience decisions and measurable outcomes.
- Advanced analysis of complex datasets with strong SQL or Databricks skills.
- Advanced Power BI (or equivalent), Excel and PowerPoint skills, with strong visualisation, storytelling and executive communication abilities.
- Strong understanding of end to end processes, customer journeys, hypothesis development and experimentation.
- Experience developing reusable analytical products, baselines, performance measures and benefits realisation frameworks.
- Practical experience using AI assisted analytics and generative AI tools such as Microsoft Copilot, with an understanding of responsible AI principles.
- Strong stakeholder engagement, influencing and demand management skills, with a proven ability to lead a professional team.
Responsibilities
- Lead and grow Discovery Bank's analytics capability and team.
- Analyse and present data in a way that provides actionable insights for the business.
- Identify key trends in large datasets and work with the business to understand their impact and take action.
- Identify appropriate models and algorithms to mine large datasets and develop rich insights into customer behaviour.
- Build analytics assets and processes to ensure repeatable results and enable automation and reuse.
- Drive implementation of key projects identified through analytics by engaging stakeholders and conducting supplementary analysis for decision making.
- Define and lead the Business Analytics strategy and operating model, aligned to Bank and DEL priorities.
- Use customer, process and operational data to proactively identify opportunities and strengthen data driven decision making.
- Analyse processes and customer journeys to identify inefficiencies, gaps and improvement opportunities.
- Develop and manage reusable dashboards, models and analytical tools.
- Drive AI adoption by embedding AI tools into analytics and design activities, identifying use cases and measuring value delivered.
- Prioritise high value strategic analytics initiatives while ensuring data quality, governance and compliance.
Job details
- Organisation
- Discovery Bank
- Location
- Sandton, Gauteng
- Job type
- Full time
- Experience level
- Senior (5+ years)
- Education
- Bachelor
- Category
- Banking & Insurance
- Posted
- 27 October 2026 (1 week ago)
- Application Method
- Apply online
Success Guide
Landing a Head of Business Analytics role at Discovery Bank is a big step, so make your application count. This is a senior leadership position, which means your CV should highlight more than just technical skills. Show how you have led analytics teams, influenced senior stakeholders and delivered measurable business outcomes. Be ready to talk about specific projects where your insights changed a business decision or improved a customer experience.
Discovery values its core purpose of making people healthier and protecting lives, so understanding their shared value model and Vitality Money programme will set you apart. In interviews, expect questions about how you have used data to solve problems, how you approach AI adoption responsibly and how you prioritise competing demands. Prepare examples that show your strategic thinking and your ability to work with multidisciplinary teams. This is a role where evidence and outcomes matter, so bring your best stories in final interviews.
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