General Merchandise Supervisor at Pick n Pay Rosebank
Pick n Pay · Rosebank, Gauteng
Overview
Pick n Pay in Rosebank, Gauteng is looking for a General Merchandise Supervisor to lead the daily running of the GMD department. You will guide staff, manage stock levels, keep shelves looking great, and make sure customers find what they need. If you have retail experience, a Matric certificate and enjoy leading a team in a busy store environment, this full time role could be a great next step for your career.
About the role
As the General Merchandise Supervisor at Pick n Pay Rosebank, you will be at the heart of keeping the GMD department running smoothly. This is a hands on leadership role where you will guide a team, manage stock and make sure customers always leave happy.
What you will be doing:
- Oversee daily department operations and make sure the area is clean, organised and well presented
- Allocate tasks to staff and monitor attendance, punctuality and productivity
- Monitor stock levels, replenish shelves and investigate stock discrepancies
- Make sure products are displayed correctly, priced accurately and promotions are implemented
- Supervise and motivate your team, provide training and give performance feedback
- Handle customer queries and complaints in a friendly and professional way
- Prepare departmental reports and monitor sales performance and stock losses
- Ensure health, safety and loss prevention procedures are followed
Requirements
- Grade 12 (Matric) or an equivalent qualification
- Previous retail experience, preferably in a supervisory role
- Experience in stock control, merchandising and inventory management
- Good communication and interpersonal skills
- Strong leadership and team management abilities
- Basic computer literacy and experience with retail systems
- Good numerical and administrative skills
- Ability to work shifts, weekends and public holidays when required
- Strong customer service and problem-solving skills
Responsibilities
- Oversee daily operations of the General Merchandise Department and ensure it is clean and well presented
- Monitor staff attendance and allocate daily tasks to the team
- Monitor stock levels and ensure shelves are replenished regularly
- Conduct stock counts and investigate discrepancies
- Ensure products are displayed according to Pick n Pay merchandising standards
- Check shelf labels, promotional displays and prices are correct
- Implement promotional campaigns and seasonal displays
- Supervise, guide and motivate departmental employees
- Handle customer queries, complaints and product enquiries
- Prepare and maintain departmental reports and monitor sales performance
- Ensure compliance with store safety, security and loss prevention procedures
Job details
- Organisation
- Pick n Pay
- Location
- Rosebank, Gauteng
- Job type
- Full time
- Experience level
- Mid
- Education
- Matric
- Category
- Retail & Wholesale
- Posted
- 26 October 2026 (1 week ago)
- Application Method
- Apply online
Success Guide
If you are applying for this General Merchandise Supervisor role at Pick n Pay, your CV should show more than just retail experience. Highlight any time you led a team, handled stock takes, or solved customer problems. Even small supervisory moments count.
In the interview, expect questions about how you manage a busy floor, deal with stock shortages, and keep staff motivated during long shifts. Be ready with real examples from your retail background. Also bring a copy of your Matric certificate and ID.
This is a hands on role in a fast paced store, so show that you are reliable, calm under pressure and good with people. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
- A custom cover letter is written specifically for this role — no generic templates.
- We gather the documents this job needs: CV and Matric certificate. SPAAN NOW pulls these from your profile and packages them together, ready to attach.
- Once your application is prepared, we show you exactly how and where to apply — just follow the link to the employer and submit your ready-made CV, cover letter and documents.
- Mark it as applied under Applications to keep track, and if you're shortlisted, use AI Interview Prep to practise questions commonly asked for roles like this.
We do the hard part — tailoring and gathering everything — so applying yourself only takes a minute.
Spaan Talk
1 job seeker is in this Circle