Frontshop Assistant at Dis-Chem Hobart Grove
Dis-Chem · Hobart Grove, Johannesburg, Gauteng
Overview
Dis-Chem is hiring a Frontshop Assistant for their Hobart Grove store in Johannesburg. This is a permanent full time role perfect for someone with Grade 12 and up to 6 months retail experience. You will help keep shelves stocked, assist customers, and handle payments. If you enjoy working with people and want to grow in a leading health and wellness retail chain, this could be your next step.
About the role
As a Frontshop Assistant at Dis-Chem Medi Hobart Grove, you will be the face of the store, helping customers find what they need while keeping the shelves neat and fully stocked. You will work closely with the Frontshop Leader and the rest of the retail team to make sure every customer has a great experience.
What you will be doing:
- Keep shelves stocked, neat, and free of expired stock
- Assist customers with product queries and follow up on out of stock items
- Process payments including cash, cards, vouchers, and loyalty cards
- Handle returns and exchanges when authorised
- Help with stocktaking, loading and offloading stock, and keeping the storeroom tidy
- Maintain accurate pricing and report any discrepancies
- Follow all health and safety and company policies
Please note: Only successful applicants will be contacted. If you have not heard from the company within two weeks after the closing date, consider your application unsuccessful.
Requirements
- Grade 12 or Senior Certificate (Matric)
- 0 to 6 months retail work experience (essential)
- 1 year retail work experience (advantageous)
- Certification in Retail Business Management (advantageous)
- Knowledge of retail operations and administration
- Basic arithmetic skills (addition, subtraction, multiplication, division)
- Good verbal communication skills
- Customer service orientation and problem solving ability
- Must be a South African citizen
- No criminal record and clear credit rating (MIE check)
- Driver's license and own reliable transport
- Able to work retail hours
- Basic computer skills in Word, Excel, and Outlook (advantageous)
- SAP knowledge (advantageous)
Responsibilities
- Ensure full product ranges are on shelves and neatly presented at all times
- Maintain stock on shelves and check for sell by dates
- Restock merchandise to ensure maximum sales
- Follow up on customer out of stock queries in a timely manner
- Store and pack delivered stock in the correct space
- Ensure merchandise displays, labels, and pricing are correct and report discrepancies
- Keep the storeroom organised and tidy
- Keep up to date with new product knowledge to assist customers
- Assist with back shopping when required
- Handle all merchandise carefully to prevent losses
- Process payments including cash, cards, vouchers, and coupons
- Exchange merchandise and accept returns when authorised by Frontshop Leader
- Process loyalty cards including accelerated partners
- Place cash in drop safe according to procedures
- Ensure line voids and price changes are approved and signed
- Maintain accurate cash flow at all times
- Facilitate stock rotation and adhere to stock control procedures
- Report low stock, out of stock, damaged, and expired stock to management
- Assist with stock files counting and general stocktaking
- Assist with loading and offloading of stock
- Flatten boxes and take them to designated area
- Build professional relationships with customers and provide friendly helpful assistance
- Report customer compliments and complaints to management
- Adhere to customer turnover per hour benchmark
- Assist with training of new and current team members
- Ensure outgoing stock is scanned and paid for
- Keep daily takings inside till drawer until placed in drop safe
- Report bad and suspicious behaviour to management
- Maintain housekeeping according to Dis-Chem standards
- Adhere to Dis-Chem policies and standard operating procedures
- Follow health and safety rules and regulations
- Adhere to uniform and personal appearance policy
Benefits
Market related salary, training and career pathing, employee discounts on health and wellness products, opportunities for growth into supervisory and management roles
Job details
- Organisation
- Dis-Chem
- Location
- Hobart Grove, Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Entry
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
Getting your foot in the door at a big retailer like Dis-Chem can be a great career move. For this Frontshop Assistant role, highlight any retail experience you have, even if it is just a few months or volunteer work. Customer service skills and a friendly attitude matter a lot here. Make sure your CV shows you are reliable and can work well in a busy store. When you apply, keep your CV short and clear, and include your matric certificate and driver's license. If you get an interview, be ready to talk about how you would help a customer who cannot find a product. Show that you are eager to learn and grow with the company. Good luck!
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