Frontshop Assistant at Dis-Chem Durban (Part Time)

As a Frontshop Assistant at Dis-Chem in Durban, you will be the face of the store, helping customers find what they need while keeping the shelves stocked and presentable. You will work closely with the Frontshop Leader and the rest of the retail team to make sure everything runs smoothly.

What you will be doing:

• Make sure products are on the shelves, neatly displayed, and within their sell by dates.
• Restock merchandise and follow up on out of stock queries from customers.
• Process payments including cash, cards, vouchers, and loyalty cards.
• Handle exchanges and returns when authorised.
• Keep the storeroom organised and report any damaged or expired stock.
• Assist with stocktaking and general housekeeping.
• Provide friendly and helpful service to all customers.

• Grade 12 or Senior Certificate is essential.
• 0 to 6 months of retail work experience is essential.
• 1 year of retail experience and a certification in Retail Business Management would be advantageous.
• Knowledge of retail operations and basic administration.
• Basic arithmetic skills.
• Good verbal communication skills.
• Basic computer skills like Word, Excel, and Outlook are advantageous.
• SAP knowledge is advantageous.
• Must be a South African citizen with no criminal record and a clear credit rating.
• Must be able to work retail hours.
• A driver's licence and own reliable transport would be beneficial.

• Ensure shelves are fully stocked and products are neatly presented.
• Check that stock on shelves has not reached its sell by date.
• Restock merchandise to maximise sales.
• Follow up on customer out of stock queries in a timely manner.
• Store delivered stock and stock from the storeroom in the correct spaces.
• Make sure merchandise displays, labels, and pricing are correct and report any price discrepancies.
• Keep the storeroom neat and organised.
• Process all purchases including cash, cards, vouchers, and coupons.
• Handle exchanges and returns when authorised by the Frontshop Leader.
• Process loyalty cards including those of accelerated partners.
• Place cash in the drop safe according to procedures.
• Ensure line voids and price changes are approved by a Frontshop Leader.
• Assist with stocktaking and counting of stock files.
• Report low stock, out of stock, damaged, and expired stock to management.
• Help with loading and offloading of stock when needed.
• Provide friendly and helpful assistance to customers.
• Report customer compliments and complaints to management.
• Train new and current team members when required.
• Adhere to Dis-Chem policies, health and safety rules, and uniform standards.