Front of House Manager for Guesthouse and Wine Estate in Stellenbosch
Joblink Placement · Stellenbosch, Western Cape
Overview
A stunning wine estate in Stellenbosch is looking for a hands on Front of House Manager to run their guesthouse, conference venue and wine tasting experiences. You will be the face of the estate, welcoming guests, managing staff and making sure every event and stay runs smoothly. If you live in the Stellenbosch area, have your own transport and love hospitality, this permanent full time role could be your next big move.
About the role
Our client is looking for a responsible and experienced Front of House Manager to join their dynamic team on a wine estate in Stellenbosch. This is a hands on role where you will run the day to day operations of the guesthouse, conference facility, wine tasting room and functions.
You will be at the heart of the guest experience, from welcoming visitors and handling complaints to making sure conferences, events and accommodation all run without a hitch. You will also help promote the estate and its wines, manage stock, train staff and occasionally assist with housekeeping and breakfast service. The role includes night duty and sleeping over in the main house when required, so flexibility is key.
If you enjoy variety, taking ownership and working in a beautiful wine estate setting, this could be a great fit.
Requirements
- Must reside in the Stellenbosch area
- Valid driver's license
- Own reliable transportation
- Responsible and experienced in a similar hospitality or front of house role
Responsibilities
- Day to day management, running, planning and organising of the guesthouse, conference facility, wine tasting and functions
- Liaising with booking platforms
- Promoting and marketing the business and the wine of the estate
- Ordering, purchasing and controlling stock
- Training and managing staff
- Scheduling and managing housekeeping staff, including inspections of cleaning services
- Occasionally assisting housekeeping staff with their duties when needed
- Welcoming guests and dealing with complaints and comments
- Addressing problems and troubleshooting
- Ensuring events, conferences and accommodation run smoothly
- Ensuring compliance with health and safety and other statutory regulations
- Assisting with preparing and serving breakfast, conference meals and event meals
- Doing and arranging maintenance on the estate
- Controlling and managing petty cash when on duty
- Night duty and sleeping over in the main house when required
- Any other reasonable instructions from your superior
Job details
- Organisation
- Joblink Placement
- Location
- Stellenbosch, Western Cape
- Job type
- Full time
- Experience level
- Mid
- Category
- Hospitality & Tourism
- Application Method
- Apply manually
Success Guide
This is a great role for someone who loves hospitality and wants to grow in a wine estate environment. When you apply, make sure your CV clearly shows any guesthouse, hotel, conference or events experience you have. Highlight your driver's license and that you live in or very close to Stellenbosch, as these are practical requirements they will check early on. A short cover note showing your friendly guest service style and how you handle pressure could help you stand out. During interviews, expect questions about how you manage staff, deal with unhappy guests and keep a busy venue running smoothly. Good luck!
How we help you prepare
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