Floor Supervisor at Volpes Homeware, Pinelands Village, Western Cape
The Foschini Group · Pinelands Village, Cape Town, Western Cape
Overview
TFG is hiring a Floor Supervisor for their Volpes store in Pinelands Village, Western Cape. This 40 hour per week role is ideal for a young retail professional ready to step into a leadership position. You will guide the sales floor team, keep stock looking its best and help customers find what they need. It is a great chance to grow your retail career with one of South Africa's biggest fashion and homeware groups.
About the role
Volpes, part of The Foschini Group, is looking for a Floor Supervisor to join the team at Pinelands Village in the Western Cape. This is a 40 hour per week, full time role for someone who enjoys working with people and wants to grow in retail leadership.
What the role involves
- Overseeing the sales floor and making sure it is always looking neat, full and ready for customers
- Supporting and guiding sales staff during their shifts
- Helping customers with queries, product information and finding the right items
- Assisting with stock replenishment, stock takes and keeping merchandise organised
- Making sure store standards, promotions and visual displays are followed
- Helping the store meet its daily sales and service targets
Why this role is worth considering
You will get hands on retail experience with a well known South African brand, work with a supportive team and build the leadership skills that can open doors to bigger roles in retail management.
Requirements
- A passion for retail and customer service
- Previous retail or sales floor experience will be an advantage
- Matric or equivalent
- Good communication and people skills
- Ability to lead and motivate a team
- Willingness to work retail hours including weekends and public holidays
- Reliable, responsible and able to work under pressure
Responsibilities
- Supervise the sales floor and ensure a clean, organised and welcoming shopping environment
- Support and direct sales staff during their shifts
- Assist customers with product queries and purchases
- Help with receiving, packing and replenishing stock
- Assist with stock takes and monitor stock levels
- Make sure visual displays and promotions are set up correctly
- Step in to help the team meet daily sales and service goals
Job details
- Organisation
- The Foschini Group
- Location
- Pinelands Village, Cape Town, Western Cape
- Job type
- Full time
- Experience level
- Junior
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply manually
Success Guide
Hi there. This Floor Supervisor role at Volpes in Pinelands Village is a solid step up if you already have some retail experience and want to move into a leadership position. When you apply, make sure your CV shows any time you have supervised people, handled stock or helped customers. Even small examples count, like being a shift leader or helping train new staff.
In an interview, expect questions about how you handle busy periods, difficult customers and keeping a team motivated. Be ready to talk about what great customer service looks like to you. If you can, visit the store before your interview to get a feel for the products and the layout. It shows initiative and helps you speak confidently about the brand.
Retail hours can include weekends and holidays, so be honest about your availability. Good luck, this could be a great move for your career.
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