Field Sales Representative for Grocery & Retail Marketplace, Parktown Johannesburg
Isilumko Staffing · Parktown, Johannesburg
Overview
Isilumko Staffing is looking for a Field Sales Representative to join a leading on-demand delivery and retail marketplace. You will be based in Parktown, Johannesburg, managing the full sales cycle from prospecting to onboarding for Grocery & Retail merchants. This is a fixed term, full time role perfect for someone with 1 to 3 years of B2B sales or field sales experience who enjoys building relationships and travelling within a territory.
About the role
Are you a people person with a knack for sales and building relationships? This Field Sales Representative role with Isilumko Staffing places you on the frontline of a dynamic on-demand delivery and retail marketplace. You will be responsible for growing the merchant network by bringing local grocery stores and retail businesses onto the platform.
This is a fixed term, full time position based in Parktown, Johannesburg. You will spend your days out in the field, meeting business owners, managing a sales pipeline, and helping new merchants get set up and trading successfully.
What you will be doing:
- Proactively identifying, contacting, and visiting potential Grocery & Retail merchants to negotiate partnership agreements.
- Managing the full sales cycle from lead generation through to signed agreements and commercial negotiations.
- Overseeing the merchant onboarding process, working with internal teams to resolve technical, catalog, and setup needs.
- Delivering in-person and virtual training to store teams on platform processes and order management.
- Supporting merchants during launch and through their first 90 days to ensure they trade successfully.
- Building strong, long term relationships with business owners and franchisees to encourage growth and expansion.
- Keeping accurate records using CRM tools and reporting on your sales activities and merchant performance.
Requirements
- 1 to 3 years of experience in B2B sales, field sales, account management, or a customer facing commercial role
- Experience in Grocery & Retail, FMCG, e-commerce, technology platforms, or marketplaces will be advantageous
- Strong face to face communication and relationship building abilities
- Excellent negotiation and influencing skills
- Commercially focused with the ability to identify and close opportunities
- Comfortable engaging with business owners, franchisees, and operational teams
- Highly motivated and able to work independently
- Strong organisational skills and ability to manage multiple priorities
- Comfortable travelling extensively within an assigned territory and conducting regular store visits
- Proficient in CRM systems, sales tracking tools, and Microsoft Office applications
- Strong administrative skills and attention to detail
Responsibilities
- Identify, contact, and visit new Grocery & Retail merchants to expand the platform network
- Manage the full sales cycle from lead generation to signed agreements
- Onboard new merchants and manage account activation processes
- Work with internal teams to address operational, technical, and catalogue requirements
- Deliver training to store teams on platform functionality and order management
- Support merchants during launch and provide guidance on initial challenges
- Monitor merchant performance during the first 90 days and drive adoption
- Identify opportunities to expand existing partnerships through additional stores and locations
- Build and maintain strong relationships with merchants and key decision makers
- Maintain accurate records using CRM systems and report on sales metrics
Job details
- Organisation
- Isilumko Staffing
- Location
- Parktown, Johannesburg
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Category
- Sales & Business Dev
- Application Method
- Apply online
Success Guide
Hi there! If you are looking at this Field Sales Representative role, you are probably someone who enjoys being out and about, meeting people, and making deals happen. This is a great opportunity to get your foot in the door with a major delivery and retail marketplace, working through Isilumko Staffing.
When you apply, make sure your CV clearly shows any experience you have in sales, customer service, or working with retail or grocery businesses. Even if your experience is not directly in B2B sales, highlight times you had to persuade someone, manage a project, or build a relationship with a client. They want to see that you are comfortable talking to business owners and that you can organise your own schedule.
For the interview, be ready to talk about how you handle rejection, how you plan your day when you are on the road, and give examples of when you turned a maybe into a yes. If you have a driver's licence and your own reliable transport, that is a big plus for this kind of field based job, so mention it. Good luck!
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