External Sales and Service Advisor Lead at FNB
FNB · Johannesburg, Gauteng
Overview
FNB is looking for a driven External Sales and Service Advisor Lead to join their team in Johannesburg. You will build strong client relationships, sell banking products, and meet sales targets. This is a great opportunity if you have your NQF Level 5 and RE1 qualifications and want to grow your career in banking sales with one of South Africa's leading banks.
About the role
FNB is seeking a Business External Sales and Service Advisor Lead to drive sales performance in Johannesburg. You will be responsible for building and maintaining strong customer relationships while achieving individual sales targets within your assigned area.
What you will do:
- Apply established sales processes to meet and exceed targets
- Build and sustain strong client relationships through proactive engagement
- Deliver exceptional service that exceeds client expectations
- Identify and source new leads through external contacts and channels
- Contact prospective clients and sell appropriate banking products
- Manage the end to end client process from application to closing the deal
- Maintain expert knowledge on products, pricing, and procedures
- Track and control sales activities to achieve targets
- Analyse competitor information and monitor market trends
- Manage your own development to increase your competencies
Important application note: In line with the National Credit Act, candidates applying for this role will require a credit record check. Applications will not be accepted on the closing date and onwards, so please submit your application before 04 December 2026.
Requirements
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher
- Completed First Level Regulatory Examination (RE1)
- Strong sales and target achievement ability
- Excellent client relationship management skills
- Ability to understand and anticipate market and client needs
- Knowledge of banking products and processes
- Good understanding of governance and legislative requirements
- Ability to source new leads and generate sales
- Strong communication and negotiation skills
Responsibilities
- Apply appropriate sales processes to achieve individual sales targets
- Build and sustain strong customer relationships through effective engagement
- Deliver exceptional service that exceeds client expectations
- Maximise cross sell opportunities and strengthen client relationships
- Maintain expert knowledge on specific products, pricing, and procedures
- Source new leads through external contacts and other channels
- Contact prospective clients and sell appropriate banking products
- Manage the end to end client management process from application to closing
- Track and control sales activities to achieve targets
- Analyse competitor information and monitor market trends
- Manage own development to increase competencies
Job details
- Organisation
- FNB
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Lead
- Category
- Sales & Business Dev
- Posted
- 1 October 2026 (1 month ago)
- Closing date
- 4 December 2026
- Application Method
- Apply online
Success Guide
Hi there! This FNB sales role is a great step up if you already have your NQF Level 5 and RE1 qualifications. When you apply, make sure your CV clearly shows your sales targets and client wins. The bank will check your credit record, so keep that in mind. In the interview, be ready to talk about how you build relationships and handle tough clients. FNB loves go getters who can bring in new business, so highlight any experience you have with sourcing leads. This is a talent pool listing for all regions, so you could be considered for different areas. Good luck!
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