Event Operations Coordinator in Cape Town Northern Suburbs
The Working Earth · Cape Town Northern Suburbs, Western Cape
Overview
The Working Earth is hiring an Event Operations Coordinator to help run hospitality operations for match days, corporate functions, and special events in Cape Town Northern Suburbs. If you have at least 3 years in hospitality, events, or venue operations and you enjoy fast-paced environments where guests always come first, this permanent full time role is a great next step for you.
About the role
As an Event Operations Coordinator, you will be at the heart of delivering smooth and memorable hospitality experiences across match days, corporate events, and special functions. Your main focus will be making sure hospitality suites, lounges, and premium guest areas are fully operational and event ready.
What you will be doing:
- Coordinating hospitality operations for match days, corporate events, and special functions
- Conducting pre event inspections and venue walkabouts
- Supporting event setup, execution, and post event close out activities
- Welcoming and hosting hospitality guests, sponsors, and clients
- Liaising with catering, beverage, staffing, security, and technical service providers
- Compiling post event evaluations, operational feedback reports, and maintaining accurate records
- Assisting with budget administration, invoicing, and general departmental coordination
You will work closely with internal teams and external suppliers to keep everything running on time and to standard. The role requires someone who can handle pressure well, communicate professionally, and keep guest experience top of mind at all times.
Requirements
- Relevant qualification in Hospitality Management, Event Management, Tourism, Business Administration, or a related field
- Minimum 3 years' experience in hospitality, events, venue operations, or a related environment
- Proven experience coordinating multiple stakeholders and service providers
- Strong administrative and organisational abilities
- Intermediate to Advanced Microsoft Excel skills
- Strong written and verbal communication skills
- Ability to work under pressure and meet tight deadlines
- Willingness to work evenings, weekends, public holidays, and event days
- Exceptional attention to detail
- Strong planning and organisational skills
- Customer focused approach
- Problem solving capability
- Strong relationship building skills
- Ability to multitask in a dynamic environment
- Resilience and adaptability
- Team player mentality
Responsibilities
- Coordinate hospitality operations for match days, corporate events, and special functions
- Ensure hospitality suites, lounges, and premium guest areas are fully operational and event ready
- Conduct pre event inspections and venue walkabouts
- Support event setup, execution, and post event close out activities
- Coordinate operational requirements with internal teams and service providers
- Assist with the successful delivery of hospitality activations and guest experiences
- Welcome and host hospitality guests, sponsors, and clients
- Ensure a world class customer experience throughout all events
- Address guest requests and operational challenges professionally and efficiently
- Build and maintain strong relationships with stakeholders and partners
- Liaise with catering, beverage, staffing, security, and technical service providers
- Monitor supplier performance and service delivery standards
- Ensure suppliers meet operational requirements and event timelines
- Assist with vendor management and compliance processes
- Complete event administration, operational checklists, and reports
- Compile post event evaluations and operational feedback reports
- Maintain accurate records and documentation
- Support budget administration, invoicing, and general departmental coordination
- Prepare operational reports using Microsoft Excel and related systems
Job details
- Organisation
- The Working Earth
- Location
- Cape Town Northern Suburbs, Western Cape
- Job type
- Full time
- Experience level
- Mid (3+ years)
- Education
- Diploma
- Salary
- R20 833 to R25 000 per month / monthly
- Category
- Hospitality & Tourism
- Application Method
- Apply online
Success Guide
Hello job seeker. This Event Operations Coordinator role at The Working Earth is perfect if you love the buzz of live events and match days. To stand out, highlight any experience you have working with suppliers, managing guest experiences, and keeping operations running smoothly under pressure.
Make sure your CV clearly shows your hospitality or events background, especially anything involving match days or corporate functions. In your cover letter, mention your Excel skills and your ability to juggle multiple tasks at once. The salary is R250 000 to R300 000 per year, so it is a solid opportunity for someone with a few years of experience.
Be ready to talk about how you handle last minute changes and difficult guests during an interview. Good luck!
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