Digital Risk Assessment Channel Consultant for Higher Health
Higher Health
Overview
Higher Health is looking for a service provider to build and run a WhatsApp based digital risk assessment channel for students and young people. This is a proposal based opportunity for a team that understands chatbots, youth engagement and health risk screening. If you have experience in digital health tools and want to help young South Africans access support quietly and easily, this project is worth your proposal.
About the role
Higher Health is inviting proposals from experienced service providers to design, develop and operate a WhatsApp based digital risk assessment channel. The channel will support Higher Health's digital risk assessments, giving young people a discreet and familiar way to check in on their health and wellbeing.
The successful provider will be expected to deliver a working WhatsApp solution that fits Higher Health's safeguarding and data protection requirements. This is a project based contract, and the proposal should show how you would build, test and run the channel.
Application notes: This is a call for proposals, so make sure your submission follows the requirements in the original notice. Check the source link for the full proposal brief and submission details before you prepare your documents.
Requirements
- Proven experience in developing WhatsApp chatbots or similar conversational digital tools
- Understanding of digital risk assessments and safeguarding of young people
- Ability to handle sensitive personal data in line with South African privacy laws
- Experience working with health, education or youth focused programmes is an advantage
- Strong technical team with clear project delivery experience
- Ability to provide ongoing support and maintenance for the channel
Responsibilities
- Design and build a WhatsApp based digital risk assessment channel for Higher Health
- Integrate the channel with Higher Health's existing digital risk assessment tools
- Ensure the platform is easy for young people to use and protects their privacy
- Test the channel and provide training or support material where needed
- Run and maintain the channel for the agreed project period
- Report on usage and outcomes in a clear and useful way
Job details
- Organisation
- Higher Health
- Job type
- Contract
- Category
- IT & Software Development
- Posted
- 30 October 2026 (1 week ago)
- Closing date
- 11 November 2026
- Application Method
- Apply online
Success Guide
If you are putting together a proposal for this WhatsApp risk assessment channel, make sure you show real examples of chatbots or digital tools you have built before. Higher Health works with young people, so highlight any experience you have in health, education or youth focused projects.
Pay close attention to how you will protect the privacy of young users. Mention the steps you take to keep their information safe and how you will make the channel easy to use.
Read the full call for proposals on the NGOPulse page carefully and follow every instruction. A well structured proposal with clear timelines and a realistic budget will stand out.
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