Digital Marketing Account Manager at Marketing Agency in Westville
RESOURCE recruitment · Westville, KwaZulu Natal
Overview
A marketing agency in Westville is looking for a Digital Marketing Account Manager to join their team. If you have a marketing or communications qualification and at least two years of client facing experience, this is a great chance to manage client relationships, coordinate projects, and grow within a dynamic agency. You will be the go to person between clients and the internal team, making sure work gets done on time and to a high standard.
About the role
As a Digital Marketing Account Manager, you will be the key link between the agency and its clients. You will handle day to day client communication, turn what clients need into clear briefs for the team, and plan and coordinate the internal workflow so projects are completed accurately and on time. Part of your role will involve keeping an eye on deadlines, giving feedback to the team, and spotting opportunities to upsell based on what clients actually need.
The ideal person is organised, a strong communicator, and comfortable using project management and reporting tools. You will need to be proactive and detail oriented, since you will be managing several moving parts at once. This is a permanent, full time position based at the agency in Westville.
Requirements
- A relevant degree or diploma in Marketing, Business, Communications, or a related field
- A minimum of two years experience in account management, project coordination, or a client facing agency role
- Strong communication and problem solving skills
- Excellent attention to detail
- Comfortable using project management and reporting tools
- Preference will be given to applicants who live in the surrounding area and have their own car
Responsibilities
- Handle day to day communication with clients
- Convert client requests into clear briefs for the internal team
- Plan and coordinate the internal team workflow to ensure projects are completed accurately and on time
- Maintain deadlines and keep projects on track
- Provide feedback to the team based on client input
- Identify opportunities to upsell based on clients needs
Job details
- Organisation
- RESOURCE recruitment
- Location
- Westville, KwaZulu Natal
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Diploma
- Salary
- R10k to R20k CTC / monthly
- Category
- Marketing & Communications
- Application Method
- Apply online
Success Guide
To stand out for this Digital Marketing Account Manager role, tailor your CV to show how you have managed client relationships and coordinated projects in the past. Highlight any experience with project management tools and reporting. In your cover letter, mention that you are based in or near Westville and have your own car, as this is a preference. When preparing for an interview, think of examples where you turned a client request into a successful project and how you kept everything on track. Show that you are organised, proactive, and good at solving problems. Good luck!
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