Deputy Head of Asset Management - Rentals Leadership Role in Midrand
IGrow Wealth Investments Group of Companies · Midrand, Gauteng
Overview
IGrow Wealth Investments, South Africa's number one investment company, is hiring a Deputy Head of Asset Management for their Rentals division in Midrand. This senior leadership role puts you at the centre of a fast-paced property management operation, reporting directly to the CEO of IGrow Rentals. You will lead teams, drive performance, manage investor and tenant relationships, and ensure operational targets are met. Perfect for an experienced property or asset management professional ready to step into a Deputy Head position with real influence.
About the role
As Deputy Head of Asset Management, you will report directly to the CEO of IGrow Rentals and play a key leadership role in a fast-paced rentals environment. You will be responsible for leading the property management team, setting clear targets, and making sure both operational and investor requirements are consistently met.
This role sits at the centre of the business, so you will coordinate across multiple departments including Maintenance and Facilities, Finance, Vetting, Billing and Collections, Letting, and Sectional Title Management. You will also attend daily catch-up meetings with the Gauteng teams, run the Friday morning rentals meetings, and oversee the handover of projects between Onboarding and Asset/Portfolio Management.
Day to day, you will manage staff wellbeing, arrange training and onboarding, keep legal documents updated, monitor JHB team tickets in Zoho Desk, respond to investor and tenant complaints, and ensure data integrity in WeConnectU. You will also manage maintenance budget payments, submit TPN data, handle Hello Peter reviews, and attend Rental Housing Tribunal matters when required.
Application note: If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.
Requirements
- NQF 4 qualification in real estate (advantageous).
- Minimum 5 years of property management or asset management experience.
- Proven experience in a senior management or leadership role within property, rentals, or asset management.
- Strong people-management and leadership skills.
- Experience managing team performance and operational targets.
- Strong organisational and administrative abilities.
- Excellent communication and interpersonal skills.
- Ability to work with multiple teams and stakeholders.
- Strong attention to detail and ability to manage deadlines.
- Comfortable working with reports, KPIs, and performance information.
- Experience with CRM systems, preferably Pipedrive, would be advantageous.
- Strong problem-solving and decision-making abilities.
- Proactive approach with the ability to work independently in a fast-paced environment.
Responsibilities
- Provide inspired leadership and report directly to the CEO of IGrow Rentals.
- Set and communicate clear targets to the team and monitor performance.
- Manage staff wellbeing, team building, and attend to general staff complaints and inquiries.
- Prepare daily, weekly, and monthly reporting.
- Arrange staff training, keep training material updated, and handle new staff onboarding with HR.
- Work on all new developments alongside the Rentals CEO and keep the rentals planner updated.
- Upskill staff members who show initiative, along with the Rentals CEO.
- Manage PM team leave approval and end of year leave schedule.
- Arrange staff awards, team buildings, and socials with the Rentals CEO.
- Administer TPN Monitor reports and monthly TPN submissions.
- Investigate Hello Peter reviews and report back to HR on the same day.
- Keep all legal documents updated for IGrow Rentals along with the Rentals CEO.
- Manage all passwords for the IGrow PM team.
- Ensure Portfolio Administrators portfolio sheets are updated and grant access to the Rentals CEO.
- Manage maintenance budget payments and submit weekly to the Accounting department.
- Save and maintain all rentals templates on the shared drive.
- Attend daily catch-up meetings with the Gauteng (JHB and PTA) teams and run the Friday morning rentals meetings.
- Monitor and clear JHB team tickets in Zoho Desk within agreed turnaround times.
- Respond to investor and tenant complaints and ensure timeous resolution.
- Attend to Rental Housing Tribunal matters as required.
- Ensure data integrity and accuracy in WeConnectU.
- Oversee project handovers between Onboarding and Asset/Portfolio Management and between Asset/Portfolio Managers.
- Manage PM team capacity and workload to ensure even distribution.
- Coordinate cross-departmental work with Maintenance and Facilities, Finance, Vetting, Billing and Collections, Letting, and Sectional Title Management.
- Conduct staff performance reviews, warnings, and Performance Improvement plans.
Job details
- Organisation
- IGrow Wealth Investments Group of Companies
- Location
- Midrand, Gauteng
- Job type
- Full time
- Experience level
- Senior (5+ years)
- Education
- Certificate
- Category
- Real Estate & Property
- Application Method
- Apply online
Success Guide
This Deputy Head role is a genuine step up into leadership at IGrow Rentals, so your application should highlight more than just property experience. Show how you have led teams, managed performance targets, and handled both investor and tenant relationships under pressure. The job ad lists many specific systems like Pipedrive, Zoho Desk, WeConnectU, and TPN, so if you have used any of these, make it clear on your CV. Leadership examples matter here: mention times you improved team output, resolved complaints quickly, or coordinated across departments. Since the role reports to the CEO, show that you can communicate clearly and take ownership. Prepare for interview questions about how you manage staff wellbeing, distribute workload, and handle difficult conversations. The advert also notes that if you do not hear back within two weeks, your application was unsuccessful, so keep that timeline in mind and follow up politely if needed. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
- A custom cover letter is written specifically for this role — no generic templates.
- We gather the documents this job needs: CV. SPAAN NOW pulls these from your profile and packages them together, ready to attach.
- Once your application is prepared, we show you exactly how and where to apply — just follow the link to the employer and submit your ready-made CV, cover letter and documents.
- Mark it as applied under Applications to keep track, and if you're shortlisted, use AI Interview Prep to practise questions commonly asked for roles like this.
We do the hard part — tailoring and gathering everything — so applying yourself only takes a minute.
Spaan Talk
Nobody has said anything yet. Be the first.