Deli Manager at Pick n Pay in Gauteng
Pick n Pay · On Nicol, Gauteng
Overview
Pick n Pay is looking for a Deli Manager to lead the Deli Department, ensuring exceptional customer service, food safety compliance, and hitting sales and profitability targets. If you have 3 to 5 years of retail experience in fresh foods and at least 2 years supervising a team, this full time role in Gauteng offers a solid next step in your retail management career.
About the role
As the Deli Manager at Pick n Pay, you will take charge of the Deli Department, making sure customers get great service, products are fresh and safe, and the department meets its sales and profit goals. You will lead and coach a team, manage stock and waste, and keep everything running smoothly on the floor.
Your day to day will include:
- Driving outstanding customer service and handling queries and complaints
- Managing stock levels, ordering, and rotation to keep products fresh
- Controlling waste, shrinkage, and markdowns
- Ensuring food safety and hygiene standards are met
- Leading and developing your Deli team
- Analysing sales trends and executing promotions
- Managing budgets, labour costs, and reporting
To apply, visit the Pick n Pay careers page using the link provided. Make sure your CV is up to date and highlights your relevant retail and supervisory experience.
Requirements
- Grade 12 (Matric) is essential
- A relevant Food, Retail, or Culinary qualification is advantageous
- 3 to 5 years retail experience within Fresh Foods or Deli
- Minimum 2 years supervisory or management experience
- Strong knowledge of food safety and hygiene standards
Responsibilities
- Deliver outstanding customer service through active engagement and visible presence on the floor
- Ensure service counters are fully staffed and customer focused
- Manage customer complaints, queries, and special requests professionally
- Drive suggestive selling and product knowledge among staff
- Achieve departmental sales, GP, and margin targets
- Monitor daily sales performance and implement corrective actions
- Control shrinkage, waste, and markdowns
- Analyse sales trends and identify growth opportunities
- Execute promotions and seasonal plans effectively
- Ensure compliance with Pick n Pay SOPs and food safety standards
- Maintain product quality, freshness, and correct rotation (FIFO)
- Manage stock ordering, receiving, and inventory levels
- Ensure correct pricing, labelling, and legal compliance
- Maintain equipment, displays, and back up area standards
- Enforce hygiene and sanitation standards
- Ensure compliance with HACCP and Health and Safety regulations
- Monitor temperature controls and storage practices
- Conduct regular quality checks
- Manage stock levels to prevent overstocking or stockouts
- Minimise waste through effective planning and controls
- Conduct stock takes and investigate variances
- Implement waste reduction initiatives
- Lead, coach, and develop Deli staff
- Manage performance through regular feedback
- Identify training and development needs
- Ensure staffing aligns with trading patterns
- Foster a positive and high performance team culture
- Manage departmental budgets and expenses
- Control labour costs and productivity
- Complete required reporting and documentation
- Ensure adherence to compliance standards
Job details
- Organisation
- Pick n Pay
- Location
- On Nicol, Gauteng
- Job type
- Full time
- Experience level
- Mid (2+ years)
- Education
- Matric
- Category
- Retail & Wholesale
- Posted
- 9 October 2026 (4 weeks ago)
- Application Method
- Apply online
Success Guide
Hi there! If you are applying for this Deli Manager role at Pick n Pay, your CV should really show off your hands on experience in fresh food or deli sections. Highlight any time you supervised a team, managed stock, or improved food safety. In the interview, be ready to talk about how you handle waste, keep customers happy, and lead a busy team during peak hours. Bring your matric certificate and any food safety training certificates if you have them. Pick n Pay values people who take ownership and work well under pressure, so share real examples of how you solved problems on the floor. Good luck, you have got this!
How we help you prepare
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