Credit Controller with Process Improvement Focus at Fintech in Johannesburg North
Network Finance · Johannesburg North, Gauteng
Overview
A fast-growing fintech in Johannesburg North is looking for a Credit Controller who can do more than chase debt. You will manage credit risk, protect cash flow, and improve collections processes using data and smart systems. If you have 5+ years of credit control experience and enjoy refining workflows, this permanent role offers a chance to bring innovation to receivables.
About the role
Our client, a fast-scaling fintech company where data drives decisions, is seeking a Credit Controller who blends strong collections expertise with process improvement thinking. You will be part of their cash flow command centre, managing risk and engineering collections with precision.
In this role, you will not just dial for rands. You will protect cash flow, strengthen credit risk management, and enhance systems and controls. If you enjoy refining workflows, optimising reporting, and implementing smarter ways of working, you will thrive here.
Application Notes: For more exciting Finance vacancies, visit www.networkrecruitmentinternational.com. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles. For more information, contact Elzette Hood, Executive Consultant.
Requirements
- Degree or National Diploma in Credit Management / Accounting, or Credit Management Certificate (Level 4 or 5)
- 5+ years’ credit control and credit risk management experience
- Proven track record in collecting outstanding debt successfully
- Experience within a high volume, fast paced environment
- Experience with Accpac or Microsoft Dynamics
- Intermediate to advanced MS Excel
- Strong analytical mindset with a passion for process improvement
- Ability to balance firm collections with strong customer relationship management
Responsibilities
- Perform credit checks and onboard new customer accounts
- Collect outstanding debts within KPI targets
- Allocate and reconcile customer payments
- Manage overdue accounts, payment plans, demand letters and account holds
- Escalate bad debts and present high-risk accounts to the Risk Committee
- Prepare weekly and month-end age analysis reports with commentary
- Process debit order runs, refunds and adjustment journals
- Maintain accurate customer master data
- Resolve customer queries
- Support audit requirements and ensure compliance with policies and procedures
- Drive continuous improvements in credit processes and efficiencies
Job details
- Organisation
- Network Finance
- Location
- Johannesburg North, Gauteng
- Job type
- Full time
- Experience level
- Mid (5+ years)
- Education
- Diploma
- Salary
- R25k to R30k / monthly
- Category
- Accounting & Finance
- Application Method
- Apply manually
Success Guide
When applying for this Credit Controller role, tailor your CV to highlight your experience with high-volume collections, credit risk, and any process improvements you have implemented. Mention specific systems like Accpac or Microsoft Dynamics and your Excel skills. Be ready to discuss how you balance firm debt collection with maintaining good customer relationships. In an interview, expect questions about how you handle overdue accounts and reduce bad debt. Emphasise your analytical approach and any success in reducing days sales outstanding or improving collection processes. This fintech values data-driven decisions, so having examples of how you used data to improve collections will set you apart. Also note the reference number when applying online. Good luck!
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